TELECOM Digest OnLine - Sorted: Typical Business Telephone Sets Today?


Typical Business Telephone Sets Today?


hancock4@bbs.cpcn.com
3 Aug 2005 12:14:48 -0700

My department at my employer uses plain 2500 style telephone sets
under a Centrex system. I kind of assumed they were still common
place, but I understand now that they're kind of unusual? I heard
caller-ID is very common on business phones, is that true?

[public replies, please]

[TELECOM Digest Editor's Note: Caller ID _is_ very common on business
phone systems these days. For instance, when I call either Atmos
Energy (gas supplier) or Westar (electric utility) they answer with
voice mail of course, but after a couple minutes of chatter while they
tell me 'our menu has changed, listen to all options' then the voice
mail on both tells me "based on your caller ID, you are located at
(street number); if yes, press one, if no, press two", etc. And far
from using 'old fashioned' 2500 style sets, they sit in a room with
little keypads attached to computer terminals. They seem to emphasize
your address, since they need to know where to show up to work on the
wires or gas pipes, etc. PAT]

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