TELECOM Digest OnLine - Sorted: Re: Typical Business Telephone Sets Today?

Re: Typical Business Telephone Sets Today?

Tim@Backhome.org
Thu, 04 Aug 2005 01:20:43 -0700

> [TELECOM Digest Editor's Note: Caller ID _is_ very common on business
> phone systems these days. For instance, when I call either Atmos
> Energy (gas supplier) or Westar (electric utility) they answer with
> voice mail of course, but after a couple minutes of chatter while they
> tell me 'our menu has changed, listen to all options' then the voice
> mail on both tells me "based on your caller ID, you are located at
> (street number); if yes, press one, if no, press two", etc. And far
> from using 'old fashioned' 2500 style sets, they sit in a room with
> little keypads attached to computer terminals. They seem to emphasize
> your address, since they need to know where to show up to work on the
> wires or gas pipes, etc. PAT]

I called one of the credit reporting services 800 numbers the other
day. The robot that answered the call told me that it would provide
information applicable to my area code.

Not real smart as my primary Vonage number is in Washington, DC but I
live in California. ;-)

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