TELECOM Digest OnLine - Sorted: Vonage at Bestbuy?

Vonage at Bestbuy?

timeOday (timeOday-UNSPAM@theknack.net)
Mon, 24 Jan 2005 17:48:25 -0700

I'm interested in trying out Vonage (or maybe some other VOIP service).

I stopped by Best Buy to pick up a second phone so I could leave my
land line connected to my old phone, while I hook up the new phone to
Vonage to see if it's any good.

I've also heard Vonage kits are available at BestBuy. This would
avoid the $10 shipping fee, and avoid the wait. Plus I heard the kits
were offered with a rebate on the hardware and the first month free.
That would be great.

But the sales clerk I asked at Best Buy had never heard of Vonage, or
voice over IP for that matter. And I didn't notice Vonage in the
Phone section.

I searched bestbuy.com and found no mention of them selling the
service. I searched vonage.com and found a lot of irrelevant hits.
But the Vonage.com website says their service IS offered in my city.

So what's the deal? Does Vonage through Best Buy still have the
hardware rebate offer?

I may have to resort to calling Best Buy on the phone, which is normally
frustrating and a huge waste of time.

[TELECOM Digest Editor's Note: Another approach is to ask me for a
Vonage e-coupon. I send you this in email, then you use the link shown
there to set the entire thing up over the computer. By clicking on
the link in the email coupon, it walks you though the ordering and set
up procedure, assigns your Vonage number *AND* arranges to get the
Vonage TA box sent out to you. They give those rather high priority,
so you should recieve the TA in three or four days by Fed Express or
UPS. You use your credit card to pay for the TA box and the first
month of service then my coupon kicks in and whatever kind of service
plan you choose (and pay for) you get the *second month* for free. I
have been a Vonage customer now for almost two years; I think from
start to finish in the ordering/installing process took me a week in
total, from getting the e-coupon, clicking on the link, getting the
service set up and starting to use it. If you want an e-coupon, rather
than dealing with the stores (and often-times know-nothing clerks,
etc) write to me: ptownson@massis.csail.mit.edu and request it. PAT]

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