TELECOM Digest OnLine - Sorted: Re: Beware Sprint Phone Rebates

Re: Beware Sprint Phone Rebates

Hank Karl (stannc@yahoo.com)
Fri, 24 Dec 2004 21:42:27 -0500

Nate <nnord@maxitd.com> wrote about Beware Sprint Phone Rebates
on Date: 23 Dec 2004 09:20:02 -0800:

> After my previous Sprint contract was up, I called to see about a
> phone/plan upgrade. The salesman sold me a new plan and a new phone
> with a big rebate. Well, the rebate was turned down because the
> "saleperson" never changed my original plan. Called Sprint and
> after talking to two people (including a supervisor), they wouldn't
> do anything except say "talk to the rebate people". I explained
> that the "rebate people" aren't the ones who screwed up. They
> didn't seem to grasp this concept. It looks like Sprint may have
> sold me a very, very overpriced phone. Can you say lifelong loss of
> a Sprint customer?

> [TELECOM Digest Editor's Note: This is a typical tactic by Sprint.
> We have had other messages in the Digest from people who said Sprint
> was not honoring their rebates very well. PAT]

I was hosed by Sprint's rebate nonsense last year as well.

On the other hand, when I switched that same family member over to
Verizon in November, they received the rebate check from the Verizon
phone in three weeks.

-Stan

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