This is an appeal to any Windows Internet Explorer person in our
readership who can help me:
Wednesday night/Thursday morning someone stuck me with a virus and the
end result was my Internet Explorer browser is gone. I cannot get the
browser to come up at all; clicking on the icon makes it sit for a few
seconds, then the screen flashes ONCE as though it was getting ready
to deliver the browser, but no such luck. I have cleared out the virus
but apparently a driver or two or a file is gone as well.
Not only that but I cannot even get any pages which would come via
that browser. Now my copy of Mozilla works just fine, its only that
Internet Explorer 6.0 wont come up (or anything that depends on it,
such as a link in email, etc.)
Using Mozilla I went to a download site (supposedly 'free downloads')
and paid for a password to download an entirely new copy of Internet
Explorer 6.0 and Outlook Express. Downloaded it, but still nothing ...
I am wondering if it is because my index page (I was using 'my yahoo'
as my home or starting page) somehow got wiped out.
The newly loaded thing produces the very same results: click on the
icon, it goes away for a couple seconds, comes back flashing once then
goes away.
Can you tell me WHERE to install a new 'index' page ('Documents and
Settings/Administrator/something? so I can try that method to clear
this up? Or got any other ideas? And where would I go to make mail
and all the other links default to mozilla rather than IE?
Microsoft tech support cannot help me because I have an OEM serial
number. So I am seeking tech support from the readership here. If
someone will send me email who can help, I will supply that person
with an 800 number to reach me at by phone so it will not cost them
anything to call me, and I will be right at the affected computer to
follow their instructions. Thanks very much!
PAT
TELECOM Digest Editor (