TELECOM Digest OnLine - Sorted: Re: Last Laugh! "Acadamy" Services Calls; Alternative Solutions

Re: Last Laugh! "Acadamy" Services Calls; Alternative Solutions

Fred Atkinson (fatkinson@mishmash.com)
Fri, 14 Oct 2005 22:17:56 -0400

Years ago, a fellow that worked with us was working in our private
line terminal. The number at the private line terminal had two digits
reversed from an ad that kept reappearing in the paper. The ad was
for used car sales.

He got all kinds of angry calls. They wouldn't believe him when he
told them that they hadn't reached the used car place. Finally, our
guy got tired of the abuse. He started promising callers that if
they'd bring the car back, they would fix it and even give the use of
a loaner car while they did the work.

I can imagine what happened when they got back to the used car lot
again.

Fred

> PAT wrote:

>> [TELECOM Digest Editor's Note: Do you have any female friends who
>> could take the call? When the caller asks for Michelle put 'her' on
>> the line to see what it is they want. Have 'Michelle' stay on the
>> phone to get the details. Or, just tell the caller "Michelle is not
>> here right now, let me take a message for her." Maybe you can squeek
>> some information out of them. Good luck with it. PAT]

> Eons ago, when I worked for a radio station, we kept getting calls for
> "Alice" on the unlisted engineering line. One of our engineers
> finally told the caller "she just left with Sam." The caller screamed
> "is that m----- f----- back in town?" and slammed down the handset.

> We heard from Alice again.

> Neal McLain

> [TELECOM Digest Editor's Note: Neal, I think you meant to type 'We
> _NEVER_ heard from Alice again.' But your (I suppose, ad-libbed)
> approach worked quite well. I thought about that after reading an
> earlier complaint about this 'Academy' company or whatever it is.
> When the caller asks for 'Michelle' the person answering should say
> in an apologetic but very straight tone of voice, "Well, Michelle
> isn't here right now; she is out with (some name)(some obscenity).
> I do not know when she will be back, but I do know this much. If you
> intend to allow her to run the streets like a dog in heat, you need
> to watch who she goes with. When you get her back to your place I
> recommend strong discipline." Say all that with a straight face, and
> see how far you can get the conversation to go. PAT]

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