TELECOM Digest OnLine - Sorted: Lingo - Stay Far, Far Away

Lingo - Stay Far, Far Away
4 Apr 2005 13:32:10 -0700

I have had Lingo for a few months and continuously had bad connections
... after many calls to their tech department.

I cancelled it on March 9 and they told me that there was a
cancellation fee of $ 39.95 because I was beyond the trial period.
OK, fine, I can live with that.

Now I received a bill on our credit card statement for the normal
monthly fee, dated March 17 ... eight days after I cancelled.

I just called the billing department and they claim that the bill was
generated on March 5 and I should have been told that I might as well
wait to cancel until the end of March since the billing had already
occurred. But, I was not told that ... plus I was cancelling it
because it did not work.

So, in addition to the 39.95 cancellation fee, I get to pay for days
when I did not even use it.

Also -- I switched to AT&T Voice IP and it works GREAT!!!!

Stay far, far way from Lingo.

Rick DeZeeuw

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