TELECOM Digest OnLine - Sorted: Re: Executone PBX and a Problem

Re: Executone PBX and a Problem

T. Sean Weintz (
Wed, 12 Jan 2005 13:00:31 -0500

GOClimb wrote:

> Hi folks,

> My company has an Executone PBX that was installed in the early 90s.
> I'm responsible for maintenance and whatnot. Two questions to the
> group:

> 1 - Anyone know who runs these now? As far as I know, Executone
> doesn't do it anymore. For a while, I thought they'd been bought out
> by Staples, but I'm not so sure now.

Inter-tel - bought out executone.

> 2 - Specific question. Just set up a new extension. It's well within
> our range of allowed numbers by the phone company. Internally it rings
> through correctly to the user's phone (and the v-mail works correctly,
> etc). But when I dial the number through an outside line the call goes
> directly through to the operator. Anyone have a clue why this might
> happen? I checked on the VMS/Forwarding screen, and everything there
> looks hunky-dory.

What type of trunks do you have?

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