TELECOM Digest OnLine - Sorted: Re: Cell Phone Company Records the Tower Handling Call

Re: Cell Phone Company Records the Tower Handling Call

Daniel W. Johnson (panoptes@iquest.net)
21 Dec 2004 10:58:34 -0800

They probably do that logging for quality of service purposes. For
example, if a particular tower has an average call length of 10
seconds, it's likely that people are hanging up due to unusable
connections. Or if handoffs are going from the 3rd-and-Main tower
directly to the 5th-and-Main tower, skipping the one at 4th-and-Main,
there is probably something wrong with the middle tower. Correlating
the tower logs with call logs would help with handling trouble
tickets; if someone complains that their last call had a lot of noise
for the middle third, it helps to know that the middle third of the
call was handled by the 4th-and-Main tower.

General location data on all phones that are on would be volumnious.
But I suspect that some cell companies note quantities for each tower,
for help when selecting new tower locations.

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