TELECOM Digest OnLine - Sorted: Nortel BCM Phone Call Forward Feature

Nortel BCM Phone Call Forward Feature

Ronald Gruia (
2 Dec 2004 17:51:49 -0800

Hi everyone,

I had a quick question re. programming the BCM phone (T7316). I want
to call forward my phone to my external home phone number when I am
working from home. On the manual, the description to forward a call
is the Nortel key followed by 4 (to invoke the call forward feature).
The display then shows: "Forward to:", and when I try to type 8 (the
number to make an external call), the system does not even let me type
the area code and number and automatically rings a bell and displays
the message "invalid number".

I believe that the only numbers that are being allowed for call
forwarding are internal extensions (which, obviously, are no good in
this situation).

Can anyone suggest a work around or a way to set this up quickly? The
folks from Bell that setup the system are already gone, so we would
need to program this in.



[TELECOM Digest Editor's Note: Does your office phone have a speed
dial function on it or any way to 'speed dial' your home number from
memory? Try NortelKey 4 plus speed dial (your home number). In other
words try 'quoting' your number inside another (acceptable to Nortel)
key and see if that works. I know that with Javascript you can get
away with a lot of c++ commands you could not use otherwise unless
you 'quoted' them inside " and ' and { marks. Who knows, it may work
with Nortel also. PAT]

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