TELECOM Digest OnLine - Sorted: Another Black Eye For VoIP2

Another Black Eye For VoIP2

Lisa Minter (lisa_minter2001@yahoo.com)
Mon, 01 Nov 2004 14:05:12 -0500

Jack Decker comment: Anyone who is even thinking about doing business
with VoIP2 really should first read the numerous comments about them
in the BroadbandReports.com VoIP forum.

http://www.broadbandreports.com/shownews/56260

Read Your Fine Print
Marketing Lingo in the modern age.

One user in our VoIP forum
<http://www.broadbandreports.com/forum/remark,11739698~mode=flat>
claims they were slammed with a five-hundred dollar cancellation fee
by upstart provider VoIP2 <http://www.voip2.net/> after taking their
"Money Back Guarantee" a little too literally. Their terms of service
<http://www.voip2.net/terms.html> stipulate if you cancel in writing
within the allotted time frame you'll get your money back, sans "the
charges for completed calls at $0.03 per minute for United States
calls related to an Unlimited plan and the actual billed charge for
International calls" (of which we're guessing he made a few). This is
2004: unlimited means limited and "Money Back Guarantees" mean "Some
of your money back, maybe."

Full article plus reader comments at
http://www.broadbandreports.com/shownews/56260
Another related thread at:
http://www.broadbandreports.com/forum/remark,11640174~mode=flat

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