---------------------------------------------------------------------- Message-ID: <20180822201318.GA25597@telecom.csail.mit.edu> Date: Wed, 22 Aug 2018 16:13:18 -0400 From: Bill Horne <bill@horneQRM.net> Subject: Fire dept. rejects Verizon's "Customer Service Mistake" Excuse For Throttling County disputes Verizon claim that throttling "has nothing to do with net neutrality." By Jon Brodkin A fire department whose data was throttled by Verizon Wireless while it was fighting California's largest-ever wildfire has rejected Verizon's claim that the throttling was just a customer service error and "has nothing to do with net neutrality." The throttling "has everything to do with net neutrality," a Santa Clara County official said. Verizon yesterday acknowledged that it shouldn't have continued throttling Santa Clara County Fire Department's "unlimited" data service while the department was battling the Mendocino Complex Fire. Verizon said the department had chosen an unlimited data plan that gets throttled to speeds of 200kbps or 600kbps after using 25GB a month but that Verizon failed to follow its policy of "remov[ing] data speed restrictions when contacted in emergency situations." https://arstechnica.com/tech-policy/2018/08/fire-dept-rejects-verizons-customer-support-mistake-excuse-for-throttling/ -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20180822202139.GA25628@telecom.csail.mit.edu> Date: Wed, 22 Aug 2018 16:21:39 -0400 From: Bill Horne <bill@horneQRM.net> Subject: Eufaula, AL mayor meets with Verizon, Spectrum over service woes Concerns over deteriorating service from a widely used cellular provider in the area prompted Eufaula Mayor Jack Tibbs to meet with key personnel from Verizon last week to figure out what can be done to restore good service to the affected areas. City officials, along with some of the area's IT people, and the mayor met with Verizon management personnel for the state and district concerning the signal strength that has deteriorated over the last several months, creating service issues for the area. https://www.dothaneagle.com/eufaula_tribune/news/eufaula-mayor-meets-with-verizon-spectrum-over-service-woes/article_b468c1c2-a588-11e8-8bff-bbe02068e683.html -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20180823041059.GA27349@telecom.csail.mit.edu> Date: Thu, 23 Aug 2018 00:10:59 -0400 From: Bill Horne <bill@horneQRM.net> Subject: Verizon settles 5G fight with PA town, spotlighting local rollout issues By Jeremy Horwitz Verizon and its infrastructure partner Crown Castle have settled a year-long legal battle with Doylestown, Pennsylvania over 5G wireless hardware, agreeing to adjust their hardware deployment plans and share revenues with the town. The settlement was reported by the Philadelphia Inquirer today, illuminating local challenges that cellular carriers continue to face as they race to roll out next-generation wireless technology across large territories. https://venturebeat.com/2018/08/22/verizon-settles-5g-fight-with-town-spotlighting-local-rollout-issues/ -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ ********************************************* End of telecom Digest Thu, 23 Aug 2018