33 Years of the Digest ... founded August 21, 1981
Copyright © 2014 E. William Horne. All Rights Reserved.

The Telecom Digest for Dec 6, 2014
Volume 33 : Issue 222 : "text" Format
Messages in this Issue:
Dialup to 844 # fails at LCP. Is it telecom or server? (Mike Spencer)
How to raise a Telco bill without a rate increase (tlvp)

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Date: 05 Dec 2014 03:24:36 -0400 From: Mike Spencer <mds@bogus.nodomain.nowhere> To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org. Subject: Dialup to 844 # fails at LCP. Is it telecom or server? Message-ID: <87zjb2h83v.fsf@bogus.nodomain.nowhere> I have two dialup ISPs, one of which is working. The other has, until recently, had a major telco handling all the phone number, dialup and telecom details and supplying the network access servers. These NASs consulted the ISP's RADIUS server for authentication. The ISP has never had to deal directly with dialup, LCP, PAP or the many potential telecom gotchas. Now the telco has dropped out of the deal. The ISP now offers an 844 toll-free number in Ontario for their dialup customers. Only it doesn't work for me (Linux) or for my wife (Win-XP). The 844 number answers, the modem handshake completes and I get a connection. Then the server fails to respond in any way to LCP ConfReq packets. After 10 tries, my pppd client drops the connection. Fail. Support at the ISP say, "Gee, it works for me. Must be your phone line." Ha. My phone line works fine for the other dialup ISP, both Win and Linux. I get the banner text from the new server without funny chars. My USR modem diagnostics report no blers, no retrains, good SNR. Carrying a laptop to another phone line in 902-688-nnnn (instead of my 902-543-nnnn) exchange produces the same good connection with failure of LCP after the connection. Is there any way this could be attributed to the various ways/options by which toll-free numbers are routed? Or other telco factors that I don't understand? (And that perhaps the ISP guys don't either?) I'd welcome any suggestions that I can pass on to the ISP, either about getting the 844 number set up right for this purpose or about configuring the the server to which it connects. Off-list email welcome if you have helpful wisdom of little interest to the general reader. - Mike -- Michael Spencer Nova Scotia, Canada mspencer (at-thing) tallships (dot) ca http://home.tallships.ca/mspencer/ -- Mike Spencer Nova Scotia, Canada
Date: Fri, 5 Dec 2014 01:19:43 -0500 From: tlvp <mPiOsUcB.EtLlLvEp@att.net> To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org. Subject: How to raise a Telco bill without a rate increase Message-ID: <k35ezse41rcf$.3swk333whik0.dlg@40tude.net> Last at&t bill in CT SNET territory before the handoff to Frontier: $55.92. First Frontier bill after the handoff for all the same services: $58.56. (Those were my bills of October 21 and November 21, 2014, respectively.) Both my "Complete Choice Basic" phone service and DSL service were billed at the same rates on this first Frontier statement as on the last at&t one. So how can the bills differ by over $2.50 if the rates all stayed the same? Simple: Frontier got the CT PUC to approve *totally new* Frontier-specific line items, one coyly named "Carrier Cost Recovery Surcharge" (amounting to $1.99), and one "Frontier Long Distance Federal USF Surcharge" (at $0.48). After adding CT and Federal taxes on that $2.47 in new surcharges, you can see how the $2.64 difference between the old bill and the new bill arose. This after marketing messages promising no change in billing or services with the change in telephony service providers from at&t to Frontier. (Grrmmmph!) Cheers, -- tlvp -- Avant de repondre, jeter la poubelle, SVP.

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