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| Date: Sun, 30 Nov 2014 19:44:57 -0700
From: "Fred Atkinson" <fatkinson.remove-this@and-this-too.mishmash.com>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Majic Jack Go Power Issue
Message-ID: <500cb80f38658e74ae74dd78e05b0326.squirrel@webmail.mishmash.com>
I recently switched my home phone service to Majic Jack. I
ordered their newest device called a Magic Jack Go.
With my previous arrangement, I have a separate UPS to power my
cable modem, my Cisco 871 router, and my VOIP device. This is so I
don't lose phone service in the event of a power outage.
When my Magic Jack Go arrived, I activated it and plugged it into
my UPS with my other devices. I connected it to my Cisco Router with
an Ethernet cable and I connected it to my phone.
I could not make it work. Finally, I connected to their chat
support and asked for help.
After they asked me questions about how I had hooked it up, they
told me to unplug it from the UPS and plug it directly into a wall
outlet. I did so and it began to work. When I asked them what we
needed to do to make it work on the UPS (so I don't lose
communications when the power goes off), they told me it could not be
made to work on a UPS.
I told them that this was unacceptable and we needed to arrive at
an engineering solution. They wouldn't help even when I chatted with
the supervisor on duty. I insisted upon talking to a support engineer
but I never got to speak to one.
I filed a complaint with the BBB. They responded by telling the
BBB about an obscure clause that was in their service agreement and
they shipped me a new power supply for the Magic Jack Go (the exact
same power supply model that is currently powering my Majic Jack Go).
I haven't tried to use it but I didn't really expect it to work.
So if I lose power, I lose communications because of a design
flaw in their power supply. If they could find a way to fix this (a
third party power supply, for example), I would be OK with that. I
tried using a four port USB power supply for it but it didn't work,
either.
If anyone has a suggestion as to how I can resolve this issue, I
am all ears.
Fred
***** Moderator's Note *****
Please tell us what the input voltage is, and if it's "AC" or "DC".
Bill Horne
Moderator
|
| Date: Mon, 1 Dec 2014 11:52:52 -0700
From: "Fred Atkinson" <fatkinson.remove-this@and-this-too.mishmash.com>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Majic Jack Go Power Issue
Message-ID: <b24f2af4de9d0451a705ec9d06304c99.squirrel@webmail.mishmash.org>
On Sun, November 30, 2014 7:44 pm, Fred Atkinson wrote:
> I recently switched my home phone service to Majic Jack. I
> ordered their newest device called a Magic Jack Go.
>
> With my previous arrangement, I have a separate UPS to power my
> cable modem, my Cisco 871 router, and my VOIP device. This is so I don't
> lose phone service in the event of a power outage.
>
> When my Magic Jack Go arrived, I activated it and plugged it into
> my UPS with my other devices. I connected it to my Cisco Router with an
> Ethernet cable and I connected it to my phone.
>
>
> I could not make it work. [Moderator snip]
>
> ***** Moderator's Note *****
>
> Please tell us what the input voltage is, and if it's "AC" or "DC".
The power supply plugs into a standard AC receptacle (110VAC). The
Magic Jack Go plugs into the power supply via a USB port.
Regards,
Fred
|
| Date: Mon, 01 Dec 2014 13:20:41 -0600
From: Frank Stearns <franks.pacifier.com@pacifier.net>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Majic Jack Go Power Issue
Message-ID: <6f-dnRszg7AUIuHJnZ2dnUU7-Y2dnZ2d@posted.palinacquisition>
"Fred Atkinson" <fatkinson.remove-this@and-this-too.mishmash.com> writes:
> I recently switched my home phone service to Majic Jack. I
>ordered their newest device called a Magic Jack Go.
> With my previous arrangement, I have a separate UPS to power my
>cable modem, my Cisco 871 router, and my VOIP device. This is so I
>don't lose phone service in the event of a power outage.
> When my Magic Jack Go arrived, I activated it and plugged it into
>my UPS with my other devices. I connected it to my Cisco Router with
>an Ethernet cable and I connected it to my phone.
> I could not make it work. Finally, I connected to their chat
>support and asked for help.
> After they asked me questions about how I had hooked it up, they
>told me to unplug it from the UPS and plug it directly into a wall
>outlet. I did so and it began to work. When I asked them what we
>needed to do to make it work on the UPS (so I don't lose
>communications when the power goes off), they told me it could not be
>made to work on a UPS.
Did they specify the limitation? This makes absolutely no technical sense to me
with either a standby UPS (which simply passes through the incoming line voltage
until that goes away and there is then a quick change over to UPS power) or an
"always on" double-conversion UPS.
In fact, I have two Magicjack devices running just fine on my large APC UPS (the
thing powers two skylink radios, three routers and three switches, plus the two
magicjacks).
Perhaps there's a lurking fault with your UPS or perhaps the wiring out of the UPS?
Perhaps due to a fault condition the UPS is putting out a lot of noise that doesn't
quite bite the router but bothers the Magicjacks? (Their power supplies are rather
basic, that's for sure, and probably can't deal with dirty power coming in.)
You might try one of those little Line-ac-to-UPS gizmos and plug that into the
magicjack's USB port to provide power. In other words, replace the crappy one
supplied with the magicjack.
Hope you can resolve the issue.
Frank
--
.
|
| Date: Tue, 02 Dec 2014 09:05:58 +1100
From: David Clayton <dc33box-usenet2@NOSPAM.yahoo.com.au>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Majic Jack Go Power Issue
Message-ID: <pan.2014.12.01.22.05.55.2509@NOSPAM.yahoo.com.au>
On Sun, 30 Nov 2014 19:44:57 -0700, Fred Atkinson wrote:
> I recently switched my home phone service to Majic Jack. I
> ordered their newest device called a Magic Jack Go.
>
> With my previous arrangement, I have a separate UPS to power my
> cable modem, my Cisco 871 router, and my VOIP device. This is so I don't
> lose phone service in the event of a power outage.
...........
> If anyone has a suggestion as to how I can resolve this issue, I
> am all ears.
>
Is the UPS a model that is always on producing an approximate Sine Wave
output?
Some devices - although it is rare these days with switched mode power
supplies - may only work on pure Sine Wave AC which only a top-end UPS
will output (or the normal mains input supplies if working in Bypass mode).
Apart from a different UPS, a different PSU for the device with the same
output that isn't as fussy might be the solution.
--
Regards, David.
David Clayton
Melbourne, Victoria, Australia.
Knowledge is a measure of how many answers you have, intelligence is a
measure of how many questions you have.
|
| Date: Mon, 1 Dec 2014 07:41:20 -0500
From: Monty Solomon <monty@roscom.com>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Argument preview: Social media as a crime scene
Message-ID: <35360DBD-9947-4869-B025-4E19FDF6BC5E@roscom.com>
Argument preview: Social media as a crime scene
...
In this case, a thirty-one-year-old man, Anthony Douglas Elonis, who
lives in the small Pennsylvania community of Lower Saucon Township,
was convicted for postings on Facebook four years ago that
prosecutors treated as actual threats of violence. The jury agreed,
leading to a guilty verdict and a forty-four-month prison
sentence. His messaging came after his wife had left him and he was
fired from his job at an amusement park because of one of his postings.
...
http://www.scotusblog.com/2014/11/argument-preview-the-social-media-as-a-crime-scene/
***** Moderator's Note *****
Good grief. I think the jury should have been required to read Usenet
for a month before rendering a verdict.
Bill Horne
Moderator
|
| Date: Mon, 1 Dec 2014 02:24:42 -0800 (PST)
From: Neal McLain <nmclain.remove-this@and-this-too.annsgarden.com>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Markey: Fox 25, Verizon need to settle fee beef
Message-ID: <10187b29-e32c-4377-914f-5ed6118e7702@googlegroups.com>
Would this be the same Massachusetts senator who "... is the House
author of the 1992 Cable Act, which increased choices for millions of
consumers and enabled satellite-delivered programming to be more
widely offered."?
http://www.markey.senate.gov/about
And which is the Act that gives 21st Century Fox (owner of WFXT Boston
"Fox25") the right to demand retransmission consent fees from Verizon?
http://tinyurl.com/27492358
And which is the Act that the Thune-Rockefeller "Local Choice" Act
seeks to amend by removing said right?
http://tinyurl.com/rock-thune
Has Senator Markey signed on to sponsor Thune-Rockefeller?
Neal McLain
12-01-14 0422 CDT
|
| Date: Mon, 01 Dec 2014 08:53:28 +1100
From: David Clayton <dc33box-usenet2@NOSPAM.yahoo.com.au>
To: telecomdigestsubmissions.remove-this@and-this-too.telecom-digest.org.
Subject: Re: The Trolls Among Us
Message-ID: <pan.2014.11.30.21.53.26.645349@NOSPAM.yahoo.com.au>
On Sun, 30 Nov 2014 11:53:42 -0500, Monty Solomon wrote:
> The Trolls Among Us
>
> If you want to comment on this article, you shouldn't be allowed to be
> anonymous.
........
> Moderator's Note:
> "Arguing with anonymous strangers on the Internet is a sucker's game
> because they almost always turn out to be - or to be indistinguishable
> from - self-righteous sixteen-year-olds possessing infinite amounts of
> free time." (Neal Stephenson, Cryptonomicon )
>
> Bill Horne
> Moderator
Or as Scott Adams once stated in a Dilbert cartoon:
"Never argue with an idiot, they drag you down to their level and then
beat you with experience."
--
Regards, David.
David Clayton
Melbourne, Victoria, Australia.
Knowledge is a measure of how many answers you have, intelligence is a
measure of how many questions you have.
|
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