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The Telecom Digest for May 17, 2014
Volume 33 : Issue 85 : "text" Format
Messages in this Issue:
ATT Universal Card & LD (David Lesher)
Re: ATT Universal Card & LD (David Platt)

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Date: Fri, 16 May 2014 05:54:26 +0000 (UTC) From: David Lesher <wb8foz@panix.com> To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: ATT Universal Card & LD Message-ID: <ll496h$n5s$1@reader1.panix.com> ATT dabbled in the creditcard market in ~1990 era, but then sold out to Citibank. As part of that sellout, charter members got guaranteed free calling privileges. It's 30 min. per month. I've used mine for time to time, when traveling. I did so in December. But last night I went to use it, only to be told I had zero balance. 60+ minutes of chatting to ATTm, Citibank, ATT again, Citybank again..... a helpful Citibank rep in Kentucky finally found an account rep who stated... The 30 min privilige was discontinued...last August. The thing is, I used it in December. Has anyone else had an issue with their calling privs? -- A host is a host from coast to coast.................wb8foz@nrk.com & no one will talk to a host that's close........[v].(301) 56-LINUX Unless the host (that isn't close).........................pob 1433 is busy, hung or dead....................................20915-1433
Date: Fri, 16 May 2014 12:01:12 -0700 From: dplatt@coop.radagast.org (David Platt) To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org. Subject: Re: ATT Universal Card & LD Message-ID: <os3i4b-11g.ln1@coop.radagast.org> David Lesher <wb8foz@panix.com> wrote: >ATT dabbled in the creditcard market in ~1990 era, but then >sold out to Citibank. > >As part of that sellout, charter members got guaranteed >free calling privileges. It's 30 min. per month. I've used mine >for time to time, when traveling. I did so in December. > >But last night I went to use it, only to be told I had zero >balance. 60+ minutes of chatting to ATTm, Citibank, ATT again, >Citybank again..... a helpful Citibank rep in Kentucky finally >found an account rep who stated... > > The 30 min privilige was discontinued...last August. > >The thing is, I used it in December. > >Has anyone else had an issue with their calling privs? I'm pretty sure I used it at the end of January, to call a friend for a ride from the airport, and it worked just fine. I do recall that the "charter member" agreement specified "no annual fee, forever"... and I imagine that this might be enforceable. I can't recall whether the 30-minutes-per-month of free calling was a "guaranteed forever", or a "charter member benefit" which is subject to change over time according to the usual "customer membership agreement" terms.
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