30 Years of the Digest ... founded August 21, 1981 Add this Digest to your personal   or   The Telecom Digest for February 8, 2012 Volume 31 : Issue 39 : "text" Format Messages in this Issue: Re: Complaints about Verizon Fios (T) ====== 30 years of TELECOM Digest -- Founded August 21, 1981 ======

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Date: Wed, 8 Feb 2012 00:44:13 -0500
From: T <kd1s.nospam@cox.nospam.net>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Complaints about Verizon Fios  
Message-ID: <MPG.299bd5b378fa6381989d89@news.eternal-september.org>

In article <CAOhpKK_ZUSpfNvp=5Lt=OzragjNhOiMNrH6W-y=LnncyWP-
X5A@mail.gmail.com>, horneht@gmail.VALID-IF-THIS-IS-ELIDED.com says...
> 
> {{ from the 'consumer affairs' website }}
> 
> Laura of Round Hill, VA on Feb. 5, 2012
> 
> 
> Since 2009, I've had to fend off a Verizon collection agency to advise them
> that I do not owe the debt in collection, or any portion thereof. ....

[ moderator snip ]
> 
> Rest at:
> http://www.consumeraffairs.com/internet/verizon_fios.html
> 
> 
> Bill Horne

Here's one of my experiences with Verizon and this is on their copper 
side:

We had a hunt group and one member of the hunt group was configured by 
Verizon as a P-phone. This type of line works with Nortel Meridian sets. 
I tried explaining to our rep that we didn't have a Nortel system, it 
was an AT&T/Lucent/Avaya pbx and could we please convert to a standard 
loop start line. 

It went nowhere. So I called the rep back and asked them to remove the 
p-phone number from the pool. And once that was done to add a new number 
to the pool. They discouraged me from doing so. Hell, just tell me where 
the new number comes in on your cabinet and I can cross connect. Nope, 
they won't budge. 

So after that exercise in futility we just kept getting complaints of a 
line that rang and rang, and went to a voicemail box attached to the p-
phone. 

A large part of it is that Verizon flushed out all it's experienced 
folks. So now all we're left with is the telephone sanitizers. 





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