The Telecom Digest for September 30, 2010
Volume 29 : Issue 262 : "text" Format
Messages in this Issue:
====== 28 years of TELECOM Digest -- Founded August 21, 1981 ======
Telecom and VOIP (Voice over Internet Protocol) Digest for the
Internet. All contents here are copyrighted by Patrick Townson and
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we do not want the kind of world that results when no one stands
against crime. Geoffrey Welsh
===========================
See the bottom of this issue for subscription and archive details
and the name of our lawyer, and other stuff of interest.
Date: Tue, 28 Sep 2010 08:08:02 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Texting bans may add risk to roads
Message-ID: <p062408f5c8c786bf6c27@[10.0.1.8]>
Texting bans may add risk to roads
By Larry Copeland, USA TODAY
KANSAS CITY, Mo. - Laws banning texting while driving actually may
prompt a slight increase in road crashes, research out today shows.
The findings, to be unveiled at a meeting here of 550 traffic safety
professionals from around the USA, come amid a heightened national
debate over distracted driving.
...
http://www.usatoday.com/tech/wireless/2010-09-28-1Atextingbans28_ST_N.htm
Date: Tue, 28 Sep 2010 13:41:04 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: iPhone 4 Available in China on September 25
Message-ID: <p062408f8c8c7a7891b9c@[10.0.1.8]>
iPhone 4 Available in China on September 25
New Apple Retail Stores Opening in Shanghai & Beijing
CUPERTINO, California-September 19, 2010-Apple today announced that
iPhone 4 will be available to customers in China beginning Saturday,
September 25 at 8:00 a.m. at Apple Retail Stores including the new
Apple Store Hong Kong Plaza in Shanghai and the new Apple Store Xidan
Joy City in Beijing opening on the same day. iPhone 4 will also be
available on Saturday at China Unicom retail stores for qualified
buyers with a new two year contract.
...
http://www.apple.com/pr/library/2010/09/19iphone.html
Date: Tue, 28 Sep 2010 13:41:04 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: iPad Wi-Fi Models Available in China on September 17
Message-ID: <p062408f6c8c7a701fbaa@[10.0.1.8]>
iPad Wi-Fi Models Available in China on September 17
CUPERTINO, California-September 13, 2010-Apple today announced that
the Wi-Fi models of its magical iPad will be available to customers
in China from Apple Retail Stores, and select Apple Authorized
Resellers, on Friday, September 17 starting at 10:00 a.m.
...
http://www.apple.com/pr/library/2010/09/13ipad.html
Date: Tue, 28 Sep 2010 13:45:02 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Motorola Droid 2 Review: Rebooting the Droid
Message-ID: <p062408fac8c7d9b550a8@[10.0.1.8]>
Motorola Droid 2 Review: Rebooting the Droid
by Brian Klug on 9/19/2010 7:00:00 AM
The launch of the first Motorola Droid was a watershed moment for the
Android platform and Motorola alike. The original Droid's masculine
and modern industrial design showed the world that the
nearly-finished handset maker hadn't lost the ability to craft sexy
hardware, and Android's 2.0 release brought a host of new features
and polish.
The original Droid has weathered its time as Verizon's flagship
Android device rather well, receiving relatively timely updates from
Motorola which has brought it to 2.0.1, 2.1, and now 2.2. Though
Motorola nailed the industrial design aesthetics, the hardware's SoC
is starting to feel dated, and the device itself has begun to show
its age next to competition from HTC. The original Droid's keyboard
also was a subject of intense criticism, with Motorola itself
silently updating the keyboard design midway through the Droid's
lifespan.
There isn't a lot for Motorola to change, but it's undoubtedly time
for a platform update. We've been playing around with it for a while
now, and here it is-the Droid 2.
...
http://www.anandtech.com/show/3908/motorola-droid-2-review-rebooting-the-droid
Date: Tue, 28 Sep 2010 13:53:05 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Change in iPhone policies prompts EU to drop investigations
Message-ID: <p062408fbc8c7dbdfd281@[10.0.1.8]>
Change in iPhone policies prompts EU to drop investigations
By Jacqui Cheng | Last updated a day ago
The European Commission has dropped not one, but two antitrust
investigations into Apple-one for the company's decision to restrict
tools used in iOS development, and the other for forcing iPhone users
in Europe to return to the country of purchase in order to get
warranty repairs. Both of these policies have since been updated
since the EU first opened its investigations, and the Commission
appears to be pleased with the changes.
The lesser known of the two issues-at least to those outside the
EU-concerned iPhone repairs and where, exactly, users could go to get
them. Apple said that users who bought iPhones could only get them
fixed in the country of purchase, which proved to be a frustrating
rule for Europeans on-the-go. (The US equivalent would be if you were
restricted to the same state as where you originally bought your
iPhone.)
...
http://arstechnica.com/apple/news/2010/09/change-in-iphone-policies-prompts-eu-to-drop-investigations.ars
Date: Tue, 28 Sep 2010 14:06:15 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Anatomy of a typical phone conversation -- humor
Message-ID: <4CA258C7.3020006@thadlabs.com>
One of the two comedy/comic/humor websites I visit each day is
http://abstrusegoose.com. Today's (28-SEP-2010) item is worth
sharing -- do not have drink/food at keyboard while viewing:
http://abstrusegoose.com/306
:-)
The other website is http://xkcd.com/. Caution: some days it's
not "workplace safe" (due to language and/or graphics).
***** Moderator's Note *****
Warning: it's a very long climb to the top of that hill.
Bill Horne
Moderator
Date: Tue, 28 Sep 2010 14:18:22 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: US Government Assisted Iranian Govt Mobile Wiretaps
Message-ID: <4CA25B9E.6050705@thadlabs.com>
This is "interestingly odd" IMO.
In today's (28-SEP-2010) Slashdot:
"
" ... a story on Ars Technica highlighting how the US government's
" drive for security back doors has enabled the Iranian government
" to spy on its citizens. "For instance, TKTK was lambasted last
" year for selling telecom equipment to Iran that included the
" ability to wiretap mobile phones at will. Lost in that uproar was
" the fact that sophisticated wiretapping capabilities became
" standard issue for technology thanks to the US government's
" CALEA rules that require all phone systems, and now broadband
" systems, to include these capabilities.
http://arstechnica.com/tech-policy/news/2010/09/fbi-drive-for-encryption-backdoors-is-deja-vu-for-security-experts.ars
Info on CALEA:
http://en.wikipedia.org/wiki/Communications_Assistance_for_Law_Enforcement_Act
Date: Tue, 28 Sep 2010 23:53:52 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Apple vs. Google: Digital Stakes
Message-ID: <p06240810c8c8684c1dc1@[10.0.1.5]>
On Point
Apple vs. Google: Digital Stakes
The chips are down on Web versus apps and who owns the future.
http://www.onpointradio.org/2010/09/apple-google-stakes
http://www.onpointradio.org/media-player?url=http://www.onpointradio.org/2010/09/apple-google-stakes&title=Apple+vs.+Google%3A+Digital+Stakes&pubdate=2010-09-27&segment=1
Date: Wed, 29 Sep 2010 05:47:19 -0700 (PDT)
From: "harold@hallikainen.com" <harold@hallikainen.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: TV comedy about outsourced telephone call center
Message-ID: <aa657748-acd8-4e6e-8b48-90543fb4df13@w15g2000pro.googlegroups.com>
On Sep 24, 10:34 am, Lisa or Jeff <hanco...@bbs.cpcn.com> wrote:
> On Sep 23, 9:07 pm, Thad Floryan <t...@thadlabs.com> wrote:
>
> In the early 1960s comedian Alan King complained about Bell System
> automation--he resented ANC and DDD. He wrote "the system is becoming
> so automated the only humans will be the musicians on the Bell
> Telephone Hour [a TV show back then]".
This reminds me of a book I read in college.
"Vonnegut's first novel spins the chilling tale of engineer Paul
Proteus, who must find a way to live in a world dominated by a super
computer and run completely by machines. His rebellion is a wildly
funny, darkly satirical look at modern society."
Player Piano
By Kurt Vonnegut
http://www.isbn.nu/9780385333788
Harold
Date: Wed, 29 Sep 2010 09:55:47 -0500
From: Hudson Leighton <hudsonl@skypoint.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: TV comedy about outsourced telephone call center
Message-ID: <hudsonl-D69F0D.09554729092010@news.isp.giganews.com>
In article
<aa657748-acd8-4e6e-8b48-90543fb4df13@w15g2000pro.googlegroups.com>,
"harold@hallikainen.com" <harold@hallikainen.com> wrote:
> On Sep 24, 10:34 am, Lisa or Jeff <hanco...@bbs.cpcn.com> wrote:
> > On Sep 23, 9:07 pm, Thad Floryan <t...@thadlabs.com> wrote:
> >
> > In the early 1960s comedian Alan King complained about Bell System
> > automation--he resented ANC and DDD. He wrote "the system is becoming
> > so automated the only humans will be the musicians on the Bell
> > Telephone Hour [a TV show back then]".
>
>
> This reminds me of a book I read in college.
>
> "Vonnegut's first novel spins the chilling tale of engineer Paul
> Proteus, who must find a way to live in a world dominated by a super
> computer and run completely by machines. His rebellion is a wildly
> funny, darkly satirical look at modern society."
>
> Player Piano
> By Kurt Vonnegut
>
> http://www.isbn.nu/9780385333788
>
> Harold
Let us not forget the late great Allan Sherman, who wrote:
"Let's call AT&T and Protest to the President March"
-Hudson
Date: Wed, 29 Sep 2010 21:42:59 +0800
From: John Mayson <john@mayson.us>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Texting bans may add risk to roads
Message-ID: <AANLkTi=9r4Nr1ZfMYvZm_AKhYnt8=c-2wkWWsspO0VBW@mail.gmail.com>
According to the article...
"Texting bans haven't reduced crashes at all," says Adrian Lund,
president of the Insurance Institute for Highway Safety, whose
research arm studied the effectiveness of the laws.
My hunch is it's because the law is so difficult to enforce and
texting bans are merely knee-jerk reactions so it appears our
lawmakers are "doing something". I really think it's going to take a
grassroots effort to convince people just to do the right thing.
However in our climate of hyper-individualism and no one wanting to be
told what to do, I don't see this happening.
John
--
John Mayson <john@mayson.us>
Austin, Texas, USA
Date: Wed, 29 Sep 2010 13:29:15 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Congress Passes Digital Disability Access Bill
Message-ID: <p06240814c8c92753e36d@[10.0.1.5]>
Congress Passes Digital Disability Access Bill
Bill requires online video captioning, restores FCC's video description rules
By John Eggerton -- Broadcasting & Cable, 9/28/2010 10:31:10 PM
The House Tuesday night passed S. 3828, the Twenty-First Century
Communications and Video Accessibility Act of 2010.
Among other things, the bill requires the captioning of any online
video that is closed captioned on TV, and asks the FCC to study
captioning of Web-original video. It also requires smart phones and
other mobile devices to be accessible to the disabled, if that is
achievable, and restores the FCC's video description rules thrown out
by the courts in 2002.
The bill passed the Senate last week.
...
http://www.broadcastingcable.com/article/457794-Congress_Passes_Digital_Disability_Access_Bill.php?rssid=20065
http://thomas.loc.gov/cgi-bin/bdquery/z?d111:s.03828:
Date: Wed, 29 Sep 2010 10:57:59 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Apple Peel, which turns iPods into iPhones, coming to US
Message-ID: <4CA37E27.20305@thadlabs.com>
http://www.pcworld.idg.com.au/article/362555/apple_peel_which_turns_ipods_into_iphones_coming_us/
The Apple Peel 520, a Chinese-developed product that drew the
media's attention for being able to turn an iPod Touch into
an iPhone-like device, is coming to America.
The add-on device, which just went on sale in China, has been
billed as a more affordable option for users wanting to get
heir hands on an iPhone, but lack the budget. The Apple Peel
is a protective case equipped with a dock connector, battery
and SIM card, that slips on to an iPod Touch. Once connected
and properly installed, the device will allow the iPod Touch
to make phone calls and send text messages.
Earlier this month, solar technology company GoSolarUSA signed
an agreement with the Chinese developer of the Apple Peel,
Yoison Technology, to develop the device, file it for a U.S.
patent and distribute it in America. The first demonstration
models of the Apple Peel will arrive in America this week,
GoSolarUSA said in a statement on Monday.
"As soon as they arrive, we'll begin distributing demonstration
models to retail buyers across the country," said GoSolarUSA
CEO Tyson Rohde in a statement. "The amount of interest in
this product that we've received from distributors has been
staggering."
The Apple Peel features five hours of talk time and 120 hours
of standby use on its battery. GoSolarUSA has yet to offer a
retail price for the add-on. But Yoison Technology is selling
the device in China for $US77.
Yoison could not be reached for comment. But the company plans
on releasing 2,000 Apple Peels this month in China, according
to Yoison's online auction site. Other knock-off versions of
the device are already being sold online in China.
The release comes after Apple launched its iPhone 4 in China
last week. The smartphone is so popular that its already in
short supply among retail outlets selling the device. Purchasing
an iPhone 4 without a contract in China is slightly more
expensive than it is in America. The 16GB model costs $744,
while the 32GB model costs $893.
The shortage of iPhone 4s and the high price are reasons why
the Apple Peel may find a strong following in China. Prices
for Apple's latest iPod Touch range from $269 for the 8GB
model up to $478 for the 64 GB model.
How the Apple Peel will fare in the Chinese market will depend
partly on how consumers perceive the price gap, said Flora Wu,
an analyst with Beijing-based consulting firm BDA. "The iPhone
4 will decrease in price over time, and so if the price gap is
small, the incentive won't be as big."
But the Apple Peel is a notable example of "reverse innovation,"
in which Chinese developers have found ways to tweak products
from foreign countries and make them more suitable for the
domestic market, Wu said.
"I think there will be a market for the device," she added.
"But the market potential will depend on the price gap and how
well the user experience is."
Date: Wed, 29 Sep 2010 11:07:16 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: RIM VP Confirms PlayBook QNX OS Will Replace BlackBerry OS
Message-ID: <4CA38054.4010306@thadlabs.com>
http://www.intomobile.com/2010/09/28/blackberry-os-qnx-handheld-confirmed-rim/
Over a breakfast event today at the BlackBerry Developer
Conference, a RIM VP confirmed that the QNX operating
system announced in their new PlayBook tablet would in
fact be finding its way to smartphones in the long run,
and ultimately replace the existing BlackBerry OS. Of
course that kind of major transition would take time,
and he said BlackBerry 7 would likely be a stepping stone
to a full switch.
This confirmation isn't a huge surprise, considering all
of the great things QNX is bringing to RIM. After seeing
what QNX was about yesterday, there seemed little reason
for Research In Motion to not adopt the operating system
full time for their smartphones; the OS has a mind for
stability, lower power consumption, efficiency, a wide
variety of developer platform support, as well as rich
multimedia capabilities ranging from Flash to 3D rendering.
Some existing BlackBerry apps will be able to run on the
PlayBook, but details are still hazy on what real-world
interoperability will be like.
With all of that being said, it seems like RIM is getting
ready for a lengthy transition to the new OS (rather than,
say, the amputee strategy Microsoft took with Windows
Phone 7). Whether or not app developers are willing to sit
in that dual-OS limbo for long is another question altogether.
[NOTE: there are some interesting "Reader Comments" at the
above URL]
Date: Wed, 29 Sep 2010 15:05:15 -0400
From: danny burstein <dannyb@panix.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: A serious and real attempt to cripple the internet
Message-ID: <Pine.NEB.4.64.1009291500040.27026@panix5.panix.com>
ob telecom: Today it would be the DNS entries
for internet addresses. Tomorrow it could be
international directory/dialing codes...
For example, people in the US can not (easily) make
a phone call to Cuba. But that embargo, for better
or worse, was an open and high level decision that
was debated in public.
The proposed bill would let similar blocks be put
in place with far less oversight.
--------
The Best Congress Money Can Buy is in the process
of destroying the internet as we know it. Yes, really.
In secret until it's too late, of course.
Keep in mind a lot of these same arguments were already
used to cripple usenet.
This is Not a Drill.
Basically they want to give their lobbyists the
power to blacklist segments of the internet by
making it relatively simple for some well connected
groups to block off entire domains.
In other words, there will be a Great Wall of Capitalism.
And, natch, this bill is sneaking through without decent
publicity or comment period.
------------------
more details:
http://www.eff.org/issues/coica-internet-censorship-and-copyright-bill
The COICA Internet Censorship and Copyright Bill
The "Combating Online Infringements and Counterfeits Act"
(COICA) is an Internet censorship bill which is rapidly
making its way through the Senate.
Although it is ostensibly focused on copyright infringement,
an enormous amount of noninfringing content, including political
and other speech, could disappear off the Web if it passes
--------
http://www.eff.org/deeplinks/2010/09/open-letter
September 28th, 2010
An Open Letter From Internet Engineers to the Senate
Judiciary Committee
Announcement by Peter Eckersley
Today, 87 prominent Internet engineers sent a joint letter
the US Senate Judiciary Committee, declaring their opposition
to the "Combating Online Infringement and Counterfeits Act"
(COICA). The text of the letter is (at the url).
[snip]
----------------
- I recognize about 10 percent of the names..
_____________________________________________________
Knowledge may be power, but communications is the key
dannyb@panix.com
[to foil spammers, my address has been double rot-13 encoded]
Date: Wed, 29 Sep 2010 13:29:22 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: What Twitter Learns from All Those Tweets
Message-ID: <4CA3A1A2.40600@thadlabs.com>
http://www.technologyreview.in/blog/editors/25809/
Tuesday, September 28, 2010
By Erica Naone
The company's head of analytics explains how Twitter mines the
data users produce.
Twitter messages might be limited to 140 characters each, but
all those characters can add up. In fact, they add up to
12 terabytes of data every day.
"That would translate to four petabytes a year, if we weren't
growing," said Kevin Weil, Twitter's analytics lead, speaking
at the Web 2.0 Expo in New York. Weil estimated that users
would generate 450 gigabytes during his talk. "You guys
generate a lot of data."
This wealth of information seems overwhelming but Twitter
believes it contains a lot of insights that could be useful
to it as a business. For example, Weil said the company
tracks when users shift from posting infrequently to becoming
regular participants, and looks for features that might have
influenced the change. The company has also determined that
users who access the service from mobile devices typically
become much more engaged with the site. Weil noted that
this supports the push to offer Twitter applications for
Android phones, iPhones, Blackberries, and iPads. And Weil
said Twitter will be watching closely to see if the new
design of its website increases engagement as much as the
company hopes it will.
Of course, Twitter also tracks simple statistics, such as
how many searches are being performed on its site and
where users are located, as well as what domains users link
to most frequently. But Weil says the company uses machine
learning techniques to figure out what kinds of tweets
resonate most with users (this is reposted, automatically,
through its "TopTweets" account).
Twitter is also asking some more open-ended questions. Weil
said the company is interested in what influences retweets
(posts from one user that are reposted by another). And
Twitter has discovered that it can make good guesses about
the topics a user is interested in by looking at the users
he follows that don't follow him back.
Asking such specific questions of huge quantities of data
is a common problem for successful Web companies. Weil
explained that Twitter benefits from a variety of open-source
software developed by companies such as Google, Yahoo, and
Facebook. These tools are designed to deal with storing and
processing data that's too voluminous to manage on even the
largest single machine.
Even so, Twitter sometimes struggles with not having enough
hardware. Weil said the company has run out of space in its
data center, and that the 100-machine cluster it currently
uses to process data is significantly less powerful than
what it really needs. Twitter plans to move to a new data
center later this year, and he hopes to get three to four
times the capacity there.
Weil also said that Twitter is interested in doing more
real-time analysis of tweets, but he didn't give details
about how the company plans to mine this new trove of data.
NOTE: anyone curious how Twitter was founded should read this:
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2010/08/22/MNP11EPMUB.DTL
Needless to say, I use neither Twitter nor Fecebook; see why:
http://www.businessinsider.com/how-facebook-was-founded-2010-3
http://www.businessinsider.com/how-mark-zuckerberg-hacked-into-the-harvard-crimson-2010-3
http://www.businessinsider.com/how-mark-zuckerberg-hacked-connectu-2010-3
http://www.examiner.com/x-17373-Phoenix-Signs-of-the-Times-Examiner~y2010m5d7-A-quarter-of-a-century-late-Big-Brother-has-arrived-and-his-name-is-Facebook
http://www.sfgate.com/cgi-bin/article.cgi?f=/g/a/2010/05/11/businessinsider-how-to-lock-down-your-facebook-profile-2010-5.DTL
http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2010/05/14/MNIO1DEDJL.DTL
http://social.venturebeat.com/2010/05/13/zuckerberg-privacy/
http://www.pcworld.com/businesscenter/article/184090/facebook_privacy_changes_go_live_beware_of_everyone.html
Date: Wed, 29 Sep 2010 14:28:12 -0700
From: Thad Floryan <thad@thadlabs.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Does AT&T deserve the same privacy rights as an individual?
Message-ID: <4CA3AF6C.7030803@thadlabs.com>
Whew, that's a loaded question now that some court rulings have
endowed corporations with some rights formerly reserved only to
individuals.
In today's (29-SEP-2010) Slashdot at URL:
http://yro.slashdot.org/story/10/09/29/1954245/Does-A-Company-Deserve-the-Same-Privacy-Rights-As-You
The [USA] Supreme Court has agreed to hear an important case to
determine whether or not AT&T deserves 'personal privacy' rights.
The company claimed that the FCC should not be allowed to
distribute (under a Freedom of Information Act request) data it
had collected concerning possible fraud and overbilling related
to the e-rate program. The FCC argued that the information should
be made public and that companies had no individual right to
'personal privacy,' the way individuals do. As it stands right
now, the appeals court found that companies like AT&T do deserve
personal privacy rights, and now the Supreme Court will take up
that question as well. Given the results of earlier 'corporation
rights' cases, such as Citizens United, at some point you wonder
if the Supreme Court will also give companies the right to vote
directly.
http://www.techdirt.com/articles/20100928/22435711204/supreme-court-agrees-to-see-whether-or-not-at-t-has-personal-privacy-rights.shtml
Date: Sun, 26 Sep 2010 20:24:48 EDT
From: Wes Leatherock <Wesrock@aol.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: Verizon now demanding surcharges to pay them...
Message-ID: <c4f2c.5d7afecf.39d13e50@aol.com>
In a message dated 9/25/2010 11:16:50 AM Central Daylight Time,
franks.pacifier.com@pacifier.net writes:
> I just got a letter today from Chase apologizing for a three-day
> outage of their online bill pay service -- they were offering to pay
> any late fees charged by payees who did not get payments on time
> because of this. Where they could, Chase had already automatically
> waived or credited late fees. They even advised keeping the letter
> should any late fees show up in the future. I was rather amazed at
> this level of Customer Service.
I only had one payment I would have paid with the service during that
period and it was a payment on a Bank of America credit card. I just
wrote a check and put in the night depository of the B of A branch a
few bblocks down the street.
Wes Leatherock
wesrock@aol.com
wleathus@yahoo.com
Date: Sun, 26 Sep 2010 22:43:37 -0400
From: Chris Farrar <cfarrar1307@rogers.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Re: 1930, when the US Senate tried to ban dial telephones
Message-ID: <4CA004D9.5050500@rogers.com>
You are leaving out another form of gas station, the unattended
commercial "card lock" station, where you swipe a gas company credit
card, punch a PIN into the fuel pump, and it authorizes and turns on
the pump, with no human, other than the trucker anywhere on the site.
Normally for diesel pumps with high speed (25 to 50 gallons per
minute) nozzles.
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End of The Telecom Digest (19 messages)
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