| Message-ID: <20221101134041.GA684613@telecomdigest.us>
Date: Tue, 1 Nov 2022 13:40:41 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: T-Mobile will soon start charging $35 activation fees for
(almost) every transaction
By Tyler Lee
More often than not, the price for an advertised product or service
isn't necessarily the only price you'll have to pay. For example,
sometimes joining a gym will require you to pay a first and last month
deposit, administration fees, registration fees, and so on. With
carriers, there are also activation fees, a feature that T-Mobile has
waived in some instances, like when you register online.
Unfortunately, for customers looking to save on that fee, that may no
longer be possible. According to internal documents obtained by The
T-Mo Report, it appears that T-Mobile is getting ready to introduce a
$35 activation fee for pretty much every transaction that you make
with them.
https://phandroid.com/2022/10/31/t-mobile-will-soon-start-charging-35-activation-fees-for-almost-every-transaction/
--
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| Message-ID: <20221101133435.GA684547@telecomdigest.us>
Date: Tue, 1 Nov 2022 13:34:35 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: T-Mobile, Verizon and AT&T find a surprise growth area in Q3
By Mike Dano
Financial analysts have been preparing for a slowdown in the US
wireless market for months now. However, it has not materialized, and
one big reason may be the surprising number of business customers
signing up for mobile services.
"The business segment is actually expanding," explained analyst Roger
Entner, of Recon Analytics, during his weekly podcast. He said that a
wide range of corporate customers are either buying phones for their
employees or are paying for their employees' personal devices.
https://www.lightreading.com/5g/t-mobile-verizon-and-atandt-find-surprise-growth-area-in-q3/d/d-id/781469 |
| Message-ID: <2KS7L.480845$wLZ8.210189@fx18.iad>
Date: 31 Oct 2022 12:29:51 -0400
From: "Michael Trew" <michael.trew@att.net>
Subject: Re: AT&T phone service frustration after loved one dies
On 10/31/2022 10:52, Bill Horne wrote:
> By Amy Davis
>
> AT&T seems to not have access to important records
>
> HOUSTON - You might remember the days when everyone had a landline or
> maybe you still have one. About 75% of older Americans still have
> landlines in their homes. Some are used to connecting to other
> services, but other people do use the landline to make calls. A
> Houston family said they don't want the phone mess they are dealing
> with to happen to others, so they called KPRC 2 Investigates for help.
>
> https://tinyurl.com/wcmamcad
I worked across the hall from an AT&T call center (Third party vendor
site). A few people from AT&T moved over to Frontier when the AT&T
campaign was shutting down. Throughout the mid-west, and other regions
of the country, AT&T uses an archaic DOS-based system, that their
billing representatives (especially the ones from the Philippines) are
poorly trained on how to use.
When I have to call in for my AT&T land-line, I quickly learn when an
agent doesn't know what they are doing, and I make up an excuse to call
back later... many of these agents are probably relieved at that.
Hopefully, I get a more experienced person the next time I call. (HINT:
Customer Retentions department has far more skilled agents.)
Further: AT&T retail stores can only take payment on real/POTS
land-lines, and they are usually sales-oriented also, and try to up-sell
you on some other product (or fiber/U-verse/digital phone/mobile) while
you are there. They can't/don't have access to the old system to help
you change or set up a POTS land-line telephone. |
| Message-ID: <Dxc8L.2237$s2l3.1027@fx10.iad>
Date: 1 Nov 2022 13:18:29 -0400
From: "Michael Trew" <michael.trew@att.net>
Subject: Re: T-Mobile will soon start charging $35 activation fees
for (almost) every transaction
On 11/1/2022 9:40, Bill Horne wrote:
> By Tyler Lee
>
> More often than not, the price for an advertised product or service
> isn't necessarily the only price you'll have to pay. For example,
> sometimes joining a gym will require you to pay a first and last month
> deposit, administration fees, registration fees, and so on. With
> carriers, there are also activation fees, a feature that T-Mobile has
> waived in some instances, like when you register online.
>
> Unfortunately, for customers looking to save on that fee, that may no
> longer be possible. According to internal documents obtained by The
> T-Mo Report, it appears that T-Mobile is getting ready to introduce a
> $35 activation fee for pretty much every transaction that you make
> with them.
>
>
https://phandroid.com/2022/10/31/t-mobile-will-soon-start-charging-35-activation-fees-for-almost-every-transaction/
>
> --
> (Please remove QRM to reply to the "From" address)
That is *not* very "un-carrier" like. I wonder if this only pertains to
post-paid service, or pre-paid service, also? |
| Message-ID: <20221102030253.GA688439@telecomdigest.us>
Date: Wed, 2 Nov 2022 03:02:53 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: CALL TO ACTION! Seeking Additional Stakeholders Interested
In Filing Joint Comments In FCC's RoboText Mitigation Rulemaking Proceeding;
Must Act Fast!
by Ronald E. Quirk, Jr.
As delineated in a recent Client Advisory, the Federal Communications
Commission ("FCC" or "Commission") is proposing new rules to mitigate
malicious robotext campaigns. The FCC is soliciting public comments on
whether to require mobile wireless providers to, among other things,
find and actively block illegal texts, as well as ideas to apply
caller ID authentication standards to text messaging. The November 10,
2022 deadline for interested parties and stakeholders to submit
comments on the proposed rules is fast approaching!
https://tinyurl.com/2s4zp8zr
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