31 Years of the Digest ... founded August 21, 1981
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The Telecom Digest for September 25, 2012
Volume 31 : Issue 225 : "text" Format
====== 31 years of TELECOM Digest -- Founded August 21, 1981 ======
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Telecom and VOIP (Voice over Internet Protocol) Digest for the
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Date: Sun, 23 Sep 2012 21:54:55 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Apple Maps: Damned If You Do, Googled If You Don't
Message-ID: <p06240831cc856d934538@[10.0.1.8]>
Apple Maps: Damned If You Do, Googled If You Don't
Monday Note
September 23, 2012
Edited by Jean-Louis Gassée
While still a teenager, my youngest daughter was determined to take
on the role of used car salesperson when we sold our old Chevy Tahoe.
Her approach was impeccable: Before letting the prospective buyer so
much as touch the car, she gave him a tour of its defects, the dent
in the rear left fender, the slight tear in the passenger seat, the
fussy rear window control. Only then did she lift the hood to reveal
the pristine engine bay. She knew the old rule: Don't let the
customer discover the defects.
Pointing out the limitations of your product is a sign of strength,
not weakness. I can't fathom why Apple execs keep ignoring this
simple prescription for a healthy relationship with their customers.
Instead, we get tiresome boasting: ?Apple designs Macs, the best
personal computers in the world?we [make] the best products on earth.
This self-promotion violates another rule: Don't go around telling
everyone how good you are in the, uhm?kitchen; let those who have
experienced your cookmanship do the bragging for you.
The ridicule that Apple has suffered following the introduction of
the Maps application in iOS 6 is largely self-inflicted. The demo was
flawless, 2D and 3D maps, turn-by-turn navigation, spectacular
flyovers?but not a word from the stage about the app's limitations,
no self-deprecating wink, no admission that iOS Maps is an infant
that needs to learn to crawl before walking, running, and ultimately
lapping the frontrunner, Google Maps. Instead, we're told that
Apple's Maps may be "the most beautiful, powerful mapping service
ever."
...
http://www.mondaynote.com/2012/09/23/apple-maps/
Date: Thu, 20 Sep 2012 18:25:52 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: The telephone no longer holds magic
Message-ID: <p06240859cc805749f749@[10.0.1.8]>
The telephone no longer holds magic
By Beverly Beckham
September 16, 2012
The phone rings and everyone ignores it. It's probably no one,
someone says. And that someone is probably right.
None of us bothers to follow the sound to its source, cordless phones
always getting lost, always hidden under something. No one suggests
checking the caller ID. No one cares that the phone is ringing.
It's 5 o'clock. It's probably a telemarketer, we tell each other. We
continue our conversation. After six rings, the phone is silent.
Back in the day, when the phone rang, everyone leaped for it. You
wanted it to be for you, even if you were watching the last 10
minutes of "Wagon Train" or "Perry Mason." Brring . . . brring . . .
was the sound of the world calling. It could be a friend. An
invitation. A piece of gossip. My Aunt Lorraine phoning to make my
mother laugh.
...
http://articles.boston.com/2012-09-16/south/33866377_1_phone-rings-touch-tone-pad
http://www.bostonglobe.com/metro/regionals/south/2012/09/15/the-phone-longer-holds-magic-the-telephoneno-longerholds-magic/KUJ61rFBmKV6bFqMxcJI7K/story.html
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