---------------------------------------------------------------------- Message-ID: <20180910145542.GA15722@telecom.csail.mit.edu> Date: Mon, 10 Sep 2018 10:55:42 -0400 From: Bill Horne <bill@horneQRM.net> Subject: AT&T Fiber Upgrade Leaves Mess In Dixon Neighborhood DIXON (CBS13) - A neighborhood in Dixon has turned into a disaster zone as AT&T installs it's latest technology. For the past five months, yards have been torn up as fiber optic infrastructure is placed underground and now homeowners are wondering who's going to fix it. "They've ruined our front yard," said Dixon homeowner Natalie Avina. https://sacramento.cbslocal.com/2018/09/04/fiber-upgrade-mess-dixon/ -- Bill Horne (Remove QRM from my email address to write to me directly) +-------------------------------------------------------------------------+ + The Telecom Digest depends on generous supporters like John Lewandowski + +-------------------------------------------------------------------------+ ------------------------------ Message-ID: <20180910144422.GA15637@telecom.csail.mit.edu> Date: Mon, 10 Sep 2018 10:44:22 -0400 From: Bill Horne <bill@horneQRM.net> Subject: CenturyLink regrets your troubles While covering the rash of recent complaints we've received about CenturyLink's spotty service and perduring wait times, we reached out to the company with specific questions about the cause of the problems and the solutions it's implementing. https://www.dailyprogress.com/news/business/local/castro-centurylink-regrets-your-troubles-and-other-business-briefs/article_b99629be-b23f-11e8-a1dc-0f565952956b.html -- Bill Horne (Remove QRM from my email address to write to me directly) +-------------------------------------------------------------------------+ + The Telecom Digest would not be possible without the generous support + + of the Computer Science and Artificial Intelligence Laboratory at MIT + +-------------------------------------------------------------------------+ ------------------------------ Message-ID: <20180910145026.GA15704@telecom.csail.mit.edu> Date: Mon, 10 Sep 2018 10:50:26 -0400 From: Bill Horne <bill@horneQRM.net> Subject: Family says AT&T tech drilled hole through pipe to run cable Ask Amy: Family says AT&T tech drilled hole through pipe to run cable By Amy Davis - Reporter/Consumer Expert HOUSTON - Whether it's a broken window from a landscaper or a scratched floor from an appliance delivery person, when a business damages your personal property, you have a limited amount of time to get them to repair the problem. One Houston couple called consumer expert Amy Davis when they thought a major company was dragging its feet to avoid having to fix their mistake. https://www.click2houston.com/consumer/ask-amy-family-says-att-tech-drilled-hole-through-pipe-to-run-cable -- Bill Horne (Remove QRM from my email address to write to me directly) +-------------------------------------------------------------------------+ + The Telecom Digest depends on generous supporters like John Levine + +-------------------------------------------------------------------------+ ***** Moderator's Note ***** They can't all be earth-shakers. Bill Horne Moderator ------------------------------ ********************************************* End of telecom Digest Tue, 11 Sep 2018