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34 Years of the Digest ... founded August 21, 1981 |
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The Telecom Digest for Fri, 05 Feb 2016
Volume 35 : Issue 21 : "text" format
Table of contents |
FX charge for local line?! | Phil Smith III |
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Message-ID: <53d9b10f-bb3d-4438-b2db-870c53676644@googlegroups.com>
Date: Wed, 3 Feb 2016 13:41:13 -0800 (PST)
From: Phil Smith III <phsiii@gmail.com>
Subject: FX charge for local line?!
25 years ago, we moved to this house and got a new phone number.
At some point, I noticed a 72-cent-per-month FX charge on our bill. Given that
we hadn't asked for a number to be ported, that made no sense, so i called
Verizon. They had no idea, promised someone would call me back. Of course that
never happened. Over the last few years, I've asked several times. At 72 cents
a month, it wasn't worth a lot of my time, obviously.
Today I had a few minutes and was curious, so I called again. Once we got past
the rep going away for ten minutes to find out what an FX line was (which he
then tried to explain to me), he got me a supervisor, who spent another 20
minutes on it, eventually saying that the only way to lose the charge is to
change the number.
Did a lookup on localcallinguide.com, found that it's at the local CO:
http://www.localcallingguide.com/lca_prefix.php?switch=RSTNVAFMDS0 -- as are
all of my neighbors (I recognize all of those exchanges).
Next will be to ask a few of the neighbors if they're paying FX charges.
Seems like this is pretty simple: Vz is charging for something they shouldn't
be. OTOH, I don't know what "Washington Zone 19" vs. "Herndon" means in the
"Rate Centre" (British spelling?!) column. We'd be one of the "Washington Zone
19" NXX.
Any ideas?
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End of telecom Digest Fri, 05 Feb 2016