The Telecom Digest
Wednesday, 31 Aug 2022
| The Telecom Digest | |
|---|---|---|
| Copyright © 2022 E. William Horne. All Rights Reserved. | ||
|
Message-ID: <20220831025708.GA209180@telecomdigest.us>
Date: Wed, 31 Aug 2022 02:57:08 +0000
From: Bill Horne <malQRMassimilation@gmail.com>
Subject: [telecom] Verizon customers are more miserable than T-Mobile's (or
even AT&T's)
It seems that Verizon's customers are the unhappiest among all the
three big carriers. Their reasoning is straightforward.
By Chris Matyszcz
Have you tried getting customer service lately?
Any sort of customer service from any sort of company?
It's not been easy, has it? Especially when it comes to, say,
airlines. Or Facebook.
I, though, constantly wonder what's happening with phone
carriers. Visiting carrier stores and talking to the salespeople is a
long-time passion of mine, one that the pandemic largely curtailed.
https://tinyurl.com/4f2pfja2
Message-ID: <20220831025038.GA209108@telecomdigest.us> Date: Wed, 31 Aug 2022 02:50:38 +0000 From: Bill Horne <malQRMassimilation@gmail.com> Subject: [telecom] AT&T and Verizon Ban 92% of Seniors From Wireless Discounts GLENDALE, Ariz.- Seniors live in places other than Florida – shocking! – but for some reason, AT&T and Verizon (AKA The Carriers) only offer discounts to seniors of the Sunshine State. This will not stand. Today, T-Mobile unleashes wireless discounts for ALL seniors as its next Carrier Callout. Seniors need a break now more than ever. According to a Washington Post article, inflation is putting an additional strain on the country's 56 million residents over 65, with many relying on fixed incomes and limited savings to cover monthly costs. Seniors have worked long and hard enough and deserve a break when it comes to their wireless plan rate, especially when 75% of the 50 and over crowd say they rely on technology to stay connected. Enough is enough! https://tinyurl.com/a9zuwc4e Message-ID: <20220831020929.GA208657@telecomdigest.us> Date: Wed, 31 Aug 2022 02:09:29 +0000 From: Bill Horne <malQRMassimilation@gmail.com> Subject: [telecom] CWA Partners with NYC Elected Leaders to Bring Free WiFi to Low Income Housing One of the biggest lessons of the COVID-19 pandemic has been that affordable, high quality broadband is a utility as essential to our communities as electricity. While many of our communities have been left behind in the digital divide - a problem even more stark within low income housing communities such as NYC”s New York City Housing Authority (NYCHA) residences - CWAers are working to bridge that gap and expand broadband access. https://tinyurl.com/2p8m2asu -- (Remove QRM from my email address to write to me diretly) Message-ID: <20220831032206.GA209461@telecomdigest.us> Date: Wed, 31 Aug 2022 03:22:06 +0000 From: Bill Horne <malassimQRMalation@gmail.com> Subject: [telecom] Verizon”s Visible customers are missing calls, texts, and data after ‘upgrades’ For some, the budget carrier's rollout has been a big pain By Mitchell Clark Last week, Verizon's budget-focused carrier Visible announced some sweeping changes, introducing new plans that utilize an entirely different network infrastructure. The carrier told customers that if they chose to upgrade, they'd get better roaming coverage and latency as well as extra features if they sprung for the $45 a month Visible Plus plan. Reviews among those who have successfully upgraded or signed up seem to be largely positive - most report seeing better speeds and signifi- cantly improved latency. (Though there are a few who say they don't really notice any difference between the legacy plan and the new one.) But for many other customers, the switch has been fraught with service and customer support issues. https://www.theverge.com/2022/8/26/23322458/visible-verizon-new-plans-upgrade-troubles-no-data-support |
| Helpful Links | |
|---|---|
| Telecom Digest Archives | The Telecom Digest FAQ |