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The Telecom Digest for April 29, 2012
Volume 31 : Issue 105 : "text" Format
Messages in this Issue:
Grassley to lift block on FCC nominees amid LightSquared tangle (Bill Horne)
FCC points to rogue Google engineer over Street View Wi-Fi snooping (Monty Solomon)
How to Win a Complaint Dispute With Verizon Wireless (Bill Horne)
How To Complain About Your Wireless Service (Bill Horne)

====== 30 years of TELECOM Digest -- Founded August 21, 1981 ======

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Date: Sat, 28 Apr 2012 21:13:47 -0400
From: Bill Horne <bill@horneQRM.net>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: Grassley to lift block on FCC nominees amid LightSquared tangle  
Message-ID: <20120429011347.GA11100@telecom.csail.mit.edu>

Grassley to lift block on FCC nominees amid LightSquared tangle

Sen. Charles Grassley (R-Iowa) said he plans to stop blocking
confirmation of two Federal Communications Commission nominees caught
in the middle of his investigation into the agency's handling of
satellite venture LightSquared.

In a harshly worded statement, Grassley, the ranking Republican member
of the Senate Judiciary Committee, said the FCC appears to have shown
preference to the private firm. He said the company benefited from
regulatory decisions by the FCC because its business supported the
agency's quest to bring more broadband Internet to rural areas.

http://www.washingtonpost.com/blogs/post-tech/post/grassley-to-lift-block-on-fcc-nominees-amid-lightsquared-tangle/2012/04/27/gIQA82b4lT_blog.html

-or-

http://goo.gl/RrFvh

Bill

-- 
Bill Horne
(Remove QRM from my email address to write to me directly)




Date: Sat, 28 Apr 2012 19:37:18 -0400
From: Monty Solomon <monty@roscom.com>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: FCC points to rogue Google engineer over Street View Wi-Fi  snooping
Message-ID: <p062408bdcbc22f6e3218@[10.0.1.2]>

FCC points to rogue Google engineer over Street View Wi-Fi snooping

April 28, 2012
Devindra Hardawar

While Google got off easy over its Street View data mining case with 
the FCC - it was only charged a $25,000 fine for obstructing the 
agency - the full report of the investigation, released today by 
Google, raises new questions.

The report (embedded below) is heavily redacted and blacks out 
individual names, according to the LA Times, who was able to get an 
early look at it. It blames one "rogue engineer" in particular for 
intentionally creating software for Street View cars that grabbed 
personal data, including e-mails, search histories, and passwords, 
from unprotected Wi-Fi networks.

Notably, Google has repeatedly said the data collection was 
"inadvertent." But the FCC report offers up some evidence that makes 
us think Google had to be aware of it somehow. The unnamed engineer - 
who invoked his 5th Amendment right and didn't speak with the FCC - 
told two other engineers (one a senior manager) that he was grabbing 
the data. The report also claims the engineer gave the Street View 
team a document in October 2006 that outlined what he was doing.

...

http://venturebeat.com/2012/04/28/fcc-google-street-view-data/




Date: Sat, 28 Apr 2012 21:18:04 -0400
From: Bill Horne <bill@horneQRM.net>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: How to Win a Complaint Dispute With Verizon Wireless 
Message-ID: <20120429011804.GA11429@telecom.csail.mit.edu>

How to Win a Complaint Dispute With Verizon Wireless

How many times have you complained to Verizon Wireless and gotten
nowhere? The process listed below will get you to the executive levels
that can and will make a corporate decision that is generally in your
favor (provided your complaint is justified).

http://www.wikihow.com/Win-a-Complaint-Dispute-With-Verizon-Wireless

Bill

-- 
Bill Horne
(Remove QRM from my email address to write to me directly)




Date: Sat, 28 Apr 2012 21:27:17 -0400
From: Bill Horne <bill@horneQRM.net>
To: telecomdigestmoderator.remove-this@and-this-too.telecom-digest.org.
Subject: How To Complain About Your Wireless Service 
Message-ID: <20120429012717.GA11686@telecom.csail.mit.edu>

Consumers Union has a web page that offers advice on cutting red tape
if there's a problem with a cellular carrier.

   How To Complain About Your Wireless Service

   Got a gripe about your wireless service? Here's how to file
   complaints with federal and state officials and with your cell
   phone company.

   Complaining to your cell phone company

   We found that sending a complaint, concern or question to a
   cellular server is not always as easy as it should be. Physical
   addresses for these companies are sometimes difficult to find. In
   some cases you need to call customer service numbers and wait for
   automated operators to direct your call before you will reach a
   service representative. You will always need to have your cell
   phone number ready. Below are ways that you can contact major
   cellular companies via phone, mail or email.

http://www.consumersunion.org/campaigns/learn_more/001038indiv.html

Bill

-- 
Bill Horne
(Remove QRM from my email address to write to me directly)






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