---------------------------------------------------------------------- Message-ID: <3a3d0d3a-b43a-aec2-3e57-18d99f138c1b@billhorne.com> Date: 8 Jan 2021 18:10:18 -0500 From: Bill Horne <malQassRimiMlation@gmail.com> Subject: CWA Members Sound Alarm of Sexual Assault, Toxic Workplace at AT&T Vallejo Store On Christmas Eve, AT&T workers and community allies rallied together at a socially distant demonstration to demand change at AT&T Mobil- ity's Vallejo store after an assistant manager sexually assaulted a worker in October. The demonstrators are calling for justice for the victim, CWA Local 9404 member Yesenia Ortiz, and accountability for Juan Moreno, the assistant manager, and Wahab Falak, the store manager, who were involved in egregious behavior; and an end to the retaliatory and toxic workplace created by management. https://cwa-union.org/news/cwa-members-sound-alarm-of-sexual-assault-toxic-workplace-att-vallejo-store -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <20210109201541.GB24073@telecom.csail.mit.edu> Date: Sat, 9 Jan 2021 20:15:42 +0000 From: Bill Horne <malQassRimiMlation@gmail.com> Subject: Verizon's computer is confused I'm in the process of writing a story about Verizon's prepaid cellular offering, and in the process of researching the service, I bought and registered a pre-paid cell phone. This afternoon, I got a text message from Verizon Mobile Code Number 86583: it said - VZW Free Msg. This cell phone number is now unregistered from My Verizon. If you feel that this is an error, please call customer service. Received 12:48 PM I haven't been on Verizon Mobile's web site since December, when I changed to automatic payments in order to get a $5/month discount on my bill. I have a PIN set, and "secret" questions that are supposed to prevent tampering with the account. I called Verizon Mobile, and a man named Carlos told me that I had "deregistered" the account back in December, and read me a lot of scripts intended to oh-so-subtly inform me that it was my fault and that there wasn't anything Verizon would do about it. Carlos told me to re-register my phone at the "my Verizon" site, and we said goodbye after he read me a not-quite-apology about how sorry Verizon is that I'm having troulbe. They, or course, are doing fine: *I* am having trouble. I will go to "my Verizon" and enter my details again, and Verizon will have another month of extra profit because *my* deregistration will void the automatic payment credit. I welcome comments from readers whom have had similar experiences. Bill -- Bill Horne (Remove QRM from my email address to write to me directly) ------------------------------ Message-ID: <bd75dc70-5644-dbaf-ab6b-7ae35a877a85@billhorne.com> Date: 8 Jan 2021 18:13:46 -0500 From: Bill Horne <malQassRimiMlation@gmail.com> Subject: Bargaining Update *AT&T Mobility* In December, CWA and AT&T agreed to extend two contracts covering 24,000 technicians, call center customer support workers, and representatives at AT&T's retail stores in 45 states, the District of Columbia, and the Virgin Islands. The "Orange" contract was set to expire on February 11, 2021, and the "Black" contract was set to expire on February 10, 2022. Each contract will be extended by one year. https://cwa-union.org/news/bargaining-update-154 -- Bill Horne (Remove QRM from my email addrss to write to me directly) ------------------------------ ********************************************* End of telecom Digest Sun, 10 Jan 2021