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Subject: TELECOM Digest V23 #400

TELECOM Digest     Thu, 26 Aug 2004 01:13:00 EDT    Volume 23 : Issue 400

Inside This Issue:                             Editor: Patrick A. Townson

    Norvergence Employees Bilked Out of More Than Just Paycheck (I Beard)
    VoIP Suggestions Wanted (Justin)
    OS Preference (Mark Smith)
    Re: Cincinnati Bell Alternatives (Al Gillis)
    Re: Microsoft Changed My Mind (Geoffrey Welsh)
    Re: Microsoft Changed My Mind (Paul Vader)
    Vonage Dials Up $105M (Jack Decker)

All contents here are copyrighted by Patrick Townson and the
individual writers/correspondents. Articles may be used in other
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Addresses herein are not to be added to any mailing list, nor to be
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We must fight spam for the same reason we fight crime: not because we
are naive enough to believe that we will ever stamp it out, but because
we do not want the kind of world that results when no one stands
against crime.   Geoffrey Welsh

               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

From: Isaiah Beard <sacredpoet@sacredpoet.com>
Subject: Norvergence Employees Bilked Out of More Than Just a Paycheck
Date: Wed, 25 Aug 2004 17:10:17 -0400


I'm really beginning to wonder where all this money went ...

          ---------------------------------

Bankrupt firm hit with new pay flap
The Record of Bergen County, NJ

By MARTHA McKAY
STAFF WRITER

NorVergence, a Newark-based telecommunications reseller that went
bankrupt last month, left a trail of angry ex-employees who say they
are stuck with tens of thousands of dollars in unpaid medical bills.
The employees say NorVergence was deducting medical insurance costs
from their paychecks, but apparently fell behind in payments to the
company it hired to administer its insurance plan.

Now, the federal government is asking questions.

At least one former NorVergence employee, Mark Englander, said he has
been contacted by an investigator from the U.S. Department of Labor
who asked for detailed information about the insurance problems.


Full story at: http://tinyurl.com/4zyan
(registration required unfortunately)


E-mail fudged to thwart spammers.
Transpose the c's and a's in my e-mail address to reply. 

------------------------------

From: justin_ltg@yahoo.com (justin)
Subject: VoIP Suggestions Wanted
Date: 25 Aug 2004 19:26:50 -0700
Organization: http://groups.google.com


Hello,

This is sort of a lengthy rant, but I would appreciate any help.

I run the IT & phone systems for our company.  Our owner is bent on
moving from our Partner system to VoIP, specifically a hosted
solution.  Now, I am all for VoIP, but we have a particular 'Used VoIP
Salesman' touting the cost benefits that will be realized by moving to
a hosted solution (with him).

I have dealt with SBC and know what a top tier carrier is charging.
SBC gives a great deal on Cisco equipment, but they are charging $55
per phone for basic services and $70 per phone for 'premium' services.
In addition, we would have to purchase another T1, and 2 Qos devices
for each T1 (the manufacturer escapes me now) from SBC.  Our other
used ... I mean VoIP salesman ... is saying he can drastically beat these
monthly phone prices and provide a high quality solution without using
a second T1 or a QoS device for each T1 (He would use Cisco QoS, I
assume IP RTP priority, I doubt he could configure LLQ correctly).

I am just looking for suggestions, or places where I can find more
information on the 'typical' per month phone costs of a hosted VoIP
solution.  Are there any websites with hosted VoIP reviews???????  I
have been unable to find anything like that, yet ...

Here is some information on our company:

30-40 users at any given time (with a growth rate of 1-2 people every
6 months);
One SBC T1;
NO remote locations (One is coming soon, but it will be local);
NO traveling salesman;
NO interstate traveling;
Possibly a need for two people to work from home (local);
Currently, local usage + long distance usage totals anywhere from
$1350 to $1600 per month;

I am in the process of gathering SMDR information on our current key
system so I can provide some tangible cost/usage information to our
'executives'.

This email address is valid, so any suggestions comments are greatly
appreciated.  I do not want to get caught in a very expensive sub-par
solution.

Thank you for reading my post.

Justin

------------------------------

From: Mark Smith <marklsmith@yahoo.com>
Date: Tue, 24 Aug 2004 12:30:47 PDT
Subject: OS Preference
Reply-To: telecom-news@yahoogroups.com


[TELECOM Digest Editor's Note: Isn't Win 98 or Win 2000 actually
preferable and more flexible for most people anyway?  PAT]

It depends :-) The computer I am typing on right now is Win98. The
main reason it's not getting updated is it's 4 GB Hard Drive. 2000 &
XP are too big.

The computer next to it is a laptop running Win2000. Not my choice,
but the IT setup is 5 year old Os's on 5 year old machines :-(

My two home machines (one laptop and on desktop) both run XP
Home. It's stable, supports USB2.0, and matches the newer hardware. My
rule of thumb is if you have at least 128 Mb of RAM, 20 GB of hard
drive and no offending hardware; run XP. The added features justify
it.


Mark L. Smith smith@stones.com http://smith.freehosting.net

------------------------------

From: Al Gillis <alg@aracnet.com>
Subject: Re: Cincinnati Bell Alternatives
Date: Wed, 25 Aug 2004 11:52:37 -0700
Organization: http://extra.newsguy.com


Hi!

I moved our local trunks and DID numbers from one of the former Bell
companies to a CLEC several years ago.

I needed more DID numbers and wanted 10,000 new ones so we could avoid
yet another number change in the future.  I asked our then present
carrier (US West) for new numbers and was rebuffed several times (they
couldn't provide any numbers from my CO, it was to hard to get an
entire office code of numbers for one customer, I'd have to pay
mileage on new trunks as new numbers would come from a different
exchange, all sorts of reasons that didn't make good sense).  So I
called up a local CLEC (Electric Lightwave, Inc.) and asked them for
the same service.  In less than a week they came back to me with six
office codes -- we could choose the one we wanted!  Imagine that!  So
I bought some PRI trunks (which also weren't available from US West) -
they got installed on time, we got them in service for a short test
period and then announced the number change to the company.  After
about six weeks we disconnected the US West trunks and never looked
back!  That was about six or seven years ago.

My experience with ELI has been very good.  They're usually fast and
flexible (I'm a moderately large customer, so maybe they listen more
closely to my requests) and they don't have a huge rule book to
consult before they try something.

While you won't find my CLEC in Cincinnati I'd bet some of your local
CLECs are just as good.  Here's what I'd try: Interview a couple of
the larger ones serving your area and tell them what level of business
they might get from you.  Then install a PRI (or T-1) on a 60 day
trial basis (gratis if possible and with no disconnect penalty) and
see how they do.  How's their installation interval?  Have they
configured the trunks to work with your equipment correctly (or do you
have to spend hours troubleshooting with them)?  Does the LD work as
you expect?  Things like that.

If it seems positive I'd make the change and start saving money!

Good luck!

Al

BMN <telecommunication@sympatico.ca> wrote in message
news:telecom23.396.3@telecom-digest.org:

> Looking to get the low down on wire line alternatives to Cincinnati
> Bell. They don't want to play ball on renegotiating our pricing and I
> am wondering how good, bad or indifferent other providers are. We have
> about 10K/month in local and LD. Its a lot of work to switch and
> sometimes the devil you know ... etc.

> Thanks in advance.

------------------------------

From: Geoffrey Welsh <reply@newsgroup.please>
Subject: Re: Microsoft Changed My Mind
Date: Wed, 25 Aug 2004 15:47:45 -0400


Geoffrey Welsh wrote:

> [TELECOM Digest Editor's Note:  Isn't Win 98 or Win 2000 actually
> preferable and more flexible for most people anyway?  PAT]

I find the the Windows 95/98 lineage to be a lot less reliable than
the NT/2000/XP/2003 line and, since Windows 98 (and, presumably, ME; I
never even tried it after I realized how disgusted I was at 98) takes
up a lot more memory than 95, I would not recommend using anything in
that product line, period.  The Windows 2000 vs. XP (especially after
you set it to 'maximum performance', which turns off almost all of the
visual effects) is a bit less clear, though the advantages of XP are
unlikely to overcome the hassle of the activation.


Geoffrey Welsh <Geoffrey [dot] Welsh [at] bigfoot [dot] com>
VOTE FOR BUSH IN 2004 because the Founding Fathers were just kidding
about that liberty stuff. 

------------------------------

From: pv+usenet@pobox.com (Paul Vader)
Subject: Re: Microsoft Changed My Mind
Date: Wed, 25 Aug 2004 20:41:27 -0000
Organization: Inline Software Creations


Paul A Lee <palee@riteaid.com> writes:

> Yes, the activation procedures, serial numbers, key codes, etc., are
> a frustrating nuisance and introduce their own operational
> problems. But let's put at least some of the blame on the prodigious
> software bootlegging that has driven numerous software companies --
> not just Microsoft -- to such measures.

Feh. The activation scheme doesn't stop the warez kiddies for a second --
there were key generators out there the day XP was released, and they're
easily findable on the net.

Software piracy is bad, but annoying activation processes are 100%
proven not to stop or even slow it. So why do it? You're only annoying
your actual *good* customers. *

* PV   something like badgers--something like lizards--and something
       like corkscrews.

------------------------------

From: Jack Decker <VOIP News>
Date: Wed, 25 Aug 2004 14:22:25 -0400
Subject: Vonage Dials Up $105M
Reply-To: VoIPnews@yahoogroups.com


http://www.lightreading.com/document.asp?site=lightreading&doc_id=58297

VOIP competition reached another all-time high today as Vonage
Holdings Corp. announced it has closed a $105 million Series D funding
round, bringing its total funding to date to $208 million.

The company says its financing will be used to speed the expansion of
its service in the U.S., Canada, the U.K., the Pacific Rim, and Latin
America. With more than 240,000 lines in service, Vonage says it
continues to add more than 25,000 lines per month to its network. At
the end of 2003, it had about 87,500 lines in service, according to
Vonage CFO John Rego.

New Enterprise Associates (NEA) led Vonage's latest round with a $40
million investment. The VC firm has pumped about $60 million into the
company overall, Rego says. Other investors include 3i Group plc and
Meritech Capital Partners.

This funding boost for Vonage comes at a time when VOIP competition in
the U.S. has taken an interesting turn.

Full story at:
http://www.lightreading.com/document.asp?site=lightreading&doc_id=58297

How to Distribute VoIP Throughout a Home:
http://michigantelephone.mi.org/distribute.html

If you live in Michigan, subscribe to the MI-Telecom group:
http://groups.yahoo.com/group/MI-Telecom/

------------------------------

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