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Subject: TELECOM Digest V23 #297

TELECOM Digest     Sat, 19 Jun 2004 18:22:00 EDT    Volume 23 : Issue 297

Inside This Issue:                             Editor: Patrick A. Townson

    Posting Norvergence to Your Threads (Franki Truth)
    NorVergence and How it Works (Franki Truth)
    Re: Norvergence Outage - Technical or Financial? (Peter)
    Re: Who Got the Message? There's a Way to Know (Gary Breuckman)
    Re: Office Telephone System Recommendations (Carl Navarro)
    Re: VoIP Over Power Line Set for Testing (Kyler Laird)
    Strange 202 Number? (Ben)
    FCC in Action; A Movie For You to Watch on Computer (TELECOM Digest Editor)
    Last Laugh! How I Spent my Friday Night (Patrick Townson)

All contents here are copyrighted by Patrick Townson and the
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               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

Date: Fri, 18 Jun 2004 20:25:48 EDT
From: Franki Truth <iknowthetruth20002000@yahoo.ca>
Subject: Posting Norvergence to Your Threads


Dear Patrick Townson,

I would like to know how I can post replies to your thread below.
Being an ex employee of Norvergence in a high capacity I know a lot
and am willing to share it all.

[TELECOM Digest Editors's Note: You just send it in to the same
address where you wrote just now. *Please make an effort to be in
good taste.* Bear in mind this is a family-oriented Digest. And do
not come back later like what's his name and demand retraction and
editing of the archives.  Your first submission is printed in the
next message in this issue.  PAT]

------------------------------

Date: Fri, 18 Jun 2004 21:46:57 EDT
From: Franki Truth <iknowthetruth20002000@yahoo.ca>
Subject: NorVergence and How it Works


Some replies, consolidated, to earlier posters:

1. Paul Dowdy pdowdy@tpsc-arms.com

Don't even think about signing. I worked as a SM for NY Market and I
can not sleep at night knowing how many companies because of my
"concept" training.

This company is run by mobsters and they surely know how to scam. Just
read the threads on this board or take a look at DSL reports
http://www.dslreports.com/sitesearch?md5=468a1da2bfd1d2c7aee2ba54c597612d&s=fposts

2. pccm2468@yahoo.com (peter) Norvergence Outage - Technical or Financial

It is 100% financial and here is how I know: 

In early 2004 Norvergence was suppose to receive 200 Million in
venture capital money, from two investors. Well about five days before the
papers were to be signed; they lost the 150 Million backer and went into a
downward irrecoverable spin.

First they lay off 500 ISR, and then they hired 100 or so back after
they realized that they were in violation of WARN ACT
(http://www.doleta.gov/programs/factsht/warn.htm). 

Then about a month or so later they had two quick layoffs and got rid
off most of the Customer Service, Human Resources and some more
ISRs. After another month or so, they invited a class full of SMs to
training and fired all of them on the last day since they were going
through corporate restructuring 
http://www.internalmemos.com/memos/memodetails.php?memo_id=2282 and
another one by the company CEO/CMO
http://www.dslreports.com/forum/remark,10462083~mode=flat

3. BarryB barryb@simlab.net Subject: Re: Norvergence, etc.

I have sold for Qwest before and made a mistake of jumping for more
money to Norvergence. Qwest can not turn off customers but apparently
there is something in that contract that allows them. Now as far as 13
Mill I don't know (still have contacts in Qwest) but it's closer
to a half of that, that is officially owed to Qwest.

Now I also found out that one of Norvergence executives came up with a
brilliant idea of telling customers that Qwest is having major
outages all over US and its there fault. I also know that Qwest
found that out and is planning a major lawsuit against Norvergence for
slander.

4. TELECOM Digest Editor's Note, responding to Alessandra DiMaggio:

Norvergence is currently suing at least one ex employee that I know
of. Now not sure if this guy actually started a site or not
www.norvergence-truth.com (currently is not working) but Jonathan
Indyk told some of my friends who are still there that this person
stole a credit card to register a site. Not sure how true this and
that's why I will not post his name. I also found out that this
person is currently selling his own car to pay for his legal
bills. This came from straight up the management route since they saw
him driving away with a for sale sign on his car from the court
house. I hope to god that he has nothing to do with this site since
Norvergence really has it out for him.

5. Ken Lyle <Klyle@bscable.com>:

I have a list of many of NY/NJ customers if you contact me off the
list I can provide it to you so your lawyer can contact them and
possibly file a class action.

6. From: Blacklisted Name
  Sent: Wednesday, June 16, 2004 8:07 PM
  To: TELECOM Digest Editor; Ken Lyle; keithmc27@netzero.com; Karen; Jeff
  Cohen; Dave Michaeli; Andy Grinstead; David O. Rodriguez
  Cc: Michael Bonnell
  Subject: Your Problems With Norvergence
 

HOW DO WE CONTACT YOU?

[TELECOM Digest Editor's Note: To get in touch with Blacklisted Name,
look about two or three issues back in our archives (around June 16-17
as I recall) for the message from slopes where he asks for yet another
archives adjustment. Poor Steve Lopez, he insists his name was forged
to the latest complaint about that fine, outstanding company, Norvergence. 
He would never say anything bad about Norvergence. He does not like
getting sued by them and having to hire a mouthpiece. 
 
And not to worry about your credit card stealing buddy; he has nothing
to do with *this* web site at least. Now what else do you have to
tell us?   PAT]

------------------------------

From: pccm2468@yahoo.com (peter)
Subject: Re: Norvergence Outage - Technical or Financial?
Date: 18 Jun 2004 19:13:22 -0700


A follow up -- our service is still out as at 10pm EST, June 18. It
went out at 10pm EST, June 15.

I have called NorVergence repeatedly over the last two days, and the
service is always coming back "soon". For example, Thursday morning,
they claimed "95% of the 100,000 customers were back up", and that
everyone would be up some time between 3 and 7pm. Today, the message
was similar "all customers except a handful" are back up.

Finally, 4:30pm June 18, I was given a Qwest ticket number. I called
Qwest, and they had been notified. The ticket number was valid. It had
been raised just 90 minutes earlier, and a technician was looking into
it.

To NorVergence's benefit, Qwest did confirm that they did have been a
major outage on the June 15/16. However, they said this had long ago
been corrected.

They have promised a credit for our line charges for this month. But I
realize that their promises are somewhat hollow. We will see ...

Regards,

Peter

pccm2468@yahoo.com (peter) wrote in message
news:<telecom23.296.2@telecom-digest.org>:

> Hi,

> Our T1 line went out on Tuesday night (June 15), so our phones and all
> internet services have been down since then. Today (June 18), all
> service is still down.

------------------------------

From: Gary Breuckman <puma@catbox.com>
Subject: Re: Who Got the Message? There's a Way to Know
Date: Sat, 19 Jun 2004 04:57:31 -0500
Organization: Puma's Lair - catbox.com


In article <telecom23.279.10@telecom-digest.org>, Tony P.
<kd1s@nospamplease.verizon.reallynospam.net> wrote:

> In article <telecom23.278.3@telecom-digest.org>, monty@roscom.com says:

>> outgoing messages have been opened. But DidTheyReadIt is the first such
>> service to keep itself a secret from the recipient, as well as the
>> first to report on where the message was read.

> Easy enough to defeat. Just put a new rule on the firewall that doesn't
> let it get back. Who would have thought it, or prevent viewing HTML in
> Eudora or Outlook -- that can be done too.

You can't defeat these new services, they don't work like that.

They way they work is they hold the email on their server, and send 
the recipient a 'new' email that just contains a link to their server.
When you open the link to read the mail, they know.

But the only way to avoid notifying the sender is not to open the link,
and then you don't get to read the mail.

-- Gary Breuckman

[TELECOM Digest Editor's Note: Can't you browse to the server holding 
the mail on your own (manually copy only the pertinite parts of the
URL **less the cookie data** ) and get to it that way?   PAT]

------------------------------

From: Carl Navarro <cnavarro@wcnet.org>
Subject: Re: Office Telephone System Recommendations
Reply-To: cnavarro@wcnet.org
Date: Sat, 19 Jun 2004 13:02:40 GMT
Organization: Road Runner High Speed Online http://www.rr.com


On Fri, 18 Jun 2004 02:35:44 GMT, Jack Murphy
<jack.listmailNOSPAMREMOVE@verizon.net> wrote:

> Mike McWhinney wrote:

>> Hello,

>> We are currently shopping around for a office telephone system.  We do
>> not need anything fancy (we have 4 lines, 8-10 phones). We're looking
>> for something similar to the following:

>> Is there any phone system better than this for within the same budget
>> area (<$2000) We want a good phone system that is upgradeable/expand-
>> able while remaining cost effective.

>> Regards,

>> Mike McWhinney

> Hi Mike,

> We are in a similiar situation and have been looking hard at the
> BizFone System (http://www.bizfon.com/affordable.htm). It meets some
> of your mentioned requirements specifically upgradeable/expandable,
> and cost effective. We have not actually acquired this system yet, but
> due to the same reasons you mentioned we likely will go this route
> over the other choices available.

At $1900 retail for the base cabinet of 6x8, it's going to be tough to
get 10 phones in a system for less than $2k :-) As a salesman, it's
also going to be tough to convince a customer who starts with a 616
key system that a PBX is better when he didn't add any extra lines or
phones.

In a 6 line or less key system, there is no learning curve for a
square system.  Line 4 is line 4 on EVERY phone.  There is no need to
"Park" a call and pick it up by some convoluted key press sequence.

Just for fun, let's take a couple of real world examples.  An 8 phone
Bizfon system is about $2700 with the funny 2-call display phones.  An
8 phone multi-line 6x16 Panasonic system with all display phones is
about $3000.00 with voice mail, or $2350 without.

The 9th and 10th funny-phone in Bizfon will cost you another $2350
since you now have to expand the cabinet to a 12x16.  In Panasonic
about $340 since you already have a 6x16 system

The Bizfon fits a very specific niche market.  I'm sure that anyone
can compare it to a <<insert your favorite brand here>> and beat it on
price, availability, and features.  That's why so many people (don't)
one a Bizfon.

Carl Navarro

------------------------------

Subject: Re: VoIP Over Power Line Set for Testing
From: Kyler Laird <Kyler@news.Lairds.org>
Organization: Insight Broadband
Date: Sat, 19 Jun 2004 14:10:02 GMT


Mike Donnelly <mikedonREMOVETHIS@mc.net> writes:

> Horrible idea! What a monsterous source of pollution of the
> electromagnetic spectrum. Power lines are just not spectrum-friendly
> transmission lines for high speed data.

Indeed!  It uses way too many shades of green.
	http://www.salon.com/tech/feature/2003/03/12/spectrum/print.html

--kyler

------------------------------

From: Ben <benj@bellsouth.net>
Subject: Strange 202 Number?
Organization: BellSouth Internet Group
Date: Fri, 18 Jun 2004 17:10:12 -0400


I received a call from a Washnigton, D.C. number, 202-700-0000.  What would
cause that number to show up on my CID?

[TELECOM Digest Editor's Note: Well there can be numbers with four
zeros and you see them now and then. For example, in Chicago, callers
to police can dial 312-787-0000 which is what '911' aliases to if
they know about the number, and do it in secret (use *67) as desired,
where 911 won't allow that; and is chargeable; where 911 is of course
auto-reverse-charged to the police and travels through a couple of
sometimes inconvenient data bases on the way. 

So since '0000' is a legitimate (but sort of odd suffix), what about 
the '700' prefix?  Also, admittedly odd, they do have central office
codes like that sometimes. Have you checked the criss-cross listings
on computer to see if the number actually exists?  PAT]

------------------------------

Date: Sat, 19 Jun 2004 16:06:53 EDT
From: TELECOM Digest Editor <ptownson@telecom-digest.org>
Subject: Your FCC in Action


I have a little movie you may be interested in seeing, or copying over
to your own computer to show to your friends, etc. It is entitled 
'Your FCC in Action' and shows your public servants as they track down
a miscreant with a rogue transmitter. It sort of reminds me of the
old Citizens Band radio days, except they now have newer vehicles and
more modern equipment to use. The movie is only two and a half minutes
long (greatly abridged; they often times spend an entire day or more
driving around looking) but I did not want you to have to spend several
hours or days downloading the .wmv file. Movies are terribly large and
unweildy -- time consuming to download. 

http://fcc-in-action.us.tf

If you decide to copy it over to your computer, don't forget copyright
notices and ownership rights embedded in the picture.

PAT

------------------------------

From: Patrick Townson <ptownson@telecom-digest.org>
Subject: Last Laugh! How I Spent My Friday Night
Date: Sat, 19 Jun 2004 16:00:00 EDT


Friday night was very balmy, and pleasant here in Independence, so
when Lisa Minter and two of her friends came by and said let's go out
for drinks, I said okay, and off we went to a place I had never been
before here in town called 'Austins' on West Main Street. Austin's is
a rather elegantly designed night club/tavern designed for the younger
set. The place was absolutely packed and very noisy. They have a dance
floor area with strobe lights which blink so rapidly my eyes could not
focus to it very well. The lights were blinking so rapidly it appeared
to persons watching as if the kids dancing were actually frozen in
place, not moving at all, only the lights blinking off and on so
rapidly (several times per second.) Two bars, a 'main' one and a
'supplementary' one over by the dance area at the other end of the
place. Probably three or four hundred people there, and their behavior
led me to believe a sex orgy (? ?) was about to break out at any
time. All those people, all that *loud* music, all that drinking,
etc. Two bouncers at the front door checking ID from all coming in,
etc.  I am sure my friends had a good time, but after two or three
drinks (vodka gimlets) I was rather dizzy (from the liquor, the
constantly flashing strobe lights and my neurological shortcomings due
to my brain aneurysm back in 1999-2000.

And the bartender complained to me that 'until the road repairs get
finished our business is *way down* ... Down? Geeze ... That whole six
or eight block stretch of Main Street has been under repair for three
months while the gas, telephone water and sewer people put in new
stuff *and* the road gets widened. Traffic limited to one lane coming
and going (a man with a sign stands at each end of the area waving
cars through -- by the bridge at 18th Steet on the east and Walmart at
the west directing traffic [you stop, let the other side go through,
etc]). To get into Austin's one has to go down Maple Street and cut
through an alley, no other way in or out it seems, for the duration,
and with 300-400 young guys in there drinking, carousing, dancing and
playing such god-awful loud music and the bartender complains 'our
business is way down until they finish the street repairs.' I finally
told Lisa and friends I really had to leave; I was beginning to get
ill from it all. I went outside and the fresh breeze felt *so good*
even if I did have to walk through the street repair work for several
blocks to get to where I could call for the taxicab to come pick me up
and drop me at home. I won't go back to Austin's any time soon;
Sidecar, Wagon Wheel, Turbo's or Uncle Jack's are more my speed in my
old age. That's how I spent my Friday night this week.

Patrick T.

------------------------------

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End of TELECOM Digest V23 #297
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