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Subject: TELECOM Digest V23 #29

TELECOM Digest     Tue, 20 Jan 2004 23:59:00 EST    Volume 23 : Issue 29

Inside This Issue:                            Editor: Patrick A. Townson

    PluggedIn: Digital Media on TV, Anywhere and Anytime (Monty Solomon)
    Motorola Reports Fourth-Quarter; Full-Year 2003 Financial (M Solomon)
    Microsoft Lightens Up on Teen's Mikerowesoft Site (Monty Solomon)
    America's Opinion of  AOL (Rob)
    Fax And Friction (Eric Friedebach)
    The Qwest Spirit of Service  Bye Bye Qwest (ahinsp1@hotmail.com)
    Re: Wireless Home Networks (John Bartley)
    Re: All-Zeros Numbers (Robert Weller)
    Re: Place Name for 610-388 (Stanley Cline)
    800 Number Transfer (Yin)
    Re: Companies Tossing Aside Consumers' Freedoms (Nick Landsberg)
    Adding Invoicewatch.com (rjbabich)
    411 - Directory Assistance Least Call Routing Whitepaper (Whitepaper)

All contents here are copyrighted by Patrick Townson and the
individual writers/correspondents. Articles may be used in other
journals or newsgroups, provided the writer's name and the Digest are
included in the fair use quote.  By using -any name or email address-
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               ===========================

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We must fight spam for the same reason we fight crime: not because we
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we do not want the kind of world that results when no one stands
against crime.   Geoffrey Welsh

               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

Date: Tue, 20 Jan 2004 16:51:20 -0500
From: Monty Solomon <monty@roscom.com>
Subject: PluggedIn: Digital Media on TV, Anywhere and Anytime


By Ben Berkowitz

LOS ANGELES, Jan 20 (Reuters) - It's as though every electronics
company that knows anything about data and networking had the same
idea: Build a box to connect the TV to a home network and pull digital
audio and video off the PC.

At the Consumer Electronics Show in Las Vegas recently, conventioneers
could not turn a corner without seeing a device -- wired or wireless,
with a hard drive or without, audio only or audio and video -- to
transport digital music, photos and videos to the home entertainment
center.

While the idea is not necessarily new, a combination of new and faster
wireless technologies, lower costs for hard drives and other
components and the growing popularity of digital media has combined to
create a land rush in the category.

And those rushing in to grab a piece of what could be very lucrative
territory acknowledge that the new technology is daunting and must be
made as user-friendly as possible.

     - http://finance.lycos.com/home/news/story.asp?story=40235457

------------------------------

Date: Tue, 20 Jan 2004 16:52:18 -0500
From: Monty Solomon <monty@roscom.com>
Subject: Motorola Reports Fourth-Quarter and Full-Year 2003 Financial


     * Fourth-quarter sales of $8.0 billion, up 4 percent vs. the
       prior-year quarter, up 17 percent sequentially vs. the third
       quarter

     * Fourth-quarter GAAP earnings of $.20 per share vs. earnings of $.08
       per share in the prior-year quarter

     * Fourth-quarter earnings, excluding special items, of $.17 per share
       vs. earnings of $.13 per share, excluding special items, in the 
       prior-year quarter

     *  Fourth-quarter positive operating cash flow of $0.9 billion

     *  Ratio of debt to net debt plus equity improved to 0.3 percent from
        19.6 percent in the prior-year quarter(1)

     *  First-quarter 2004 guidance:
        -  Sales:  $6.4 to $6.8 billion
        -  GAAP earnings per share:  $.05 to $.07 per share

SCHAUMBURG, Ill., Jan. 20 /PRNewswire-FirstCall/ -- Motorola, Inc.
(NYSE:MOT) today reported sales of $8.0 billion in the fourth quarter
of 2003 and net earnings of $489 million, or $.20 per share, presented
in accordance with generally accepted accounting principles (GAAP).
This represents an increase in sales of 4 percent from $7.7 billion in
the year-ago quarter, up 17 percent sequentially from the third
quarter.  Motorola reported GAAP net earnings in the year-ago quarter
of $174 million, or $.08 per share.

     - http://finance.lycos.com/home/news/story.asp?story=40240333

------------------------------

Date: Tue, 20 Jan 2004 16:36:24 -0500
From: Monty Solomon <monty@roscom.com>
Subject: Microsoft Lightens up on Teen's Mikerowesoft Site


(In U.S. dollars unless noted)

TORONTO, Jan 20 (Reuters) - Microsoft Corp. (NASDAQ:MSFT) indicated on
Tuesday it might have overreacted to the Web site of Canadian teenager
Mike Rowe who had added the word "soft" to his name and registered the
address mikerowesoft.com.

"We take our trademark seriously, but in this case maybe a little too
seriously," Microsoft spokesman Jim Desler said.

"We appreciate that Mike Rowe is a young entrepreneur who came up with
a creative domain name, so we're currently in the process of resolving
this matter in a way that will be fair to him and satisfy our
obligations under trademark law," Desler said.


     - http://finance.lycos.com/home/news/story.asp?story=40237298

------------------------------

From: rob51166@yahoo.com (Rob)
Subject: America's Opinion of  AOL
Date: 20 Jan 2004 04:57:04 -0800
Organization: http://groups.google.com


What's the general view of AOL in the US?  I use them on their
broadband package here in the UK and find them really good -- but
expensive (GBP27.99 or USD50/month for broadband is not cheap, even in
Europe, where things are generally more expensive than in the USA).
However, they're often seen as something of a joke and as a
simpleton's version of the internet as they use their own software,
instead of using IE or NN.

Hmm ... Just thought I'd ask!  :-)


Rob

------------------------------

From: friedebach@yahoo.com (Eric Friedebach)
Subject: Fax And Friction
Date: 20 Jan 2004 11:05:17 -0800
Organization: http://groups.google.com


Seth Lubove, 01.20.04, Forbes.com

LOS ANGELES - Pity the hapless travel agent or car dealer whose fax
advertisement happens to appear on a fax machine belonging to one Ben
Livingston of Seattle, Wash. A self-described "small-claims warrior,"
Livingston has made a side business out of suing these companies and
many more for the sin of sending him unsolicited fax ads, better known
as junk faxes.

"Rather than just hang up, recycle or delete, I've been filing small
claims against these obnoxious marketers," Livingston declares on his
Web site, which also offers an 11-chapter guide on how to turn tables
on telemarketers, junk faxers and spammers. To further humiliate the
businesses, Livingston posts all the court documents and letters he
sends, in which he typically demands a standard $500 fine, or $1,500
if the fax was sent knowingly. In all, he says he's collected about
$6,000 in three years.

Now, thanks to the U.S. Supreme Court, Livingston and a small army of
plaintiffs, attorneys and self-appointed activists have more license
to go after businesses that send them junk faxes. In refusing during
the week of January 12 to hear a case that claimed the 1991 federal
ban on unsolicited faxes violates free-speech rights, the high court
let stand a lower-court ruling involving a lawsuit filed by the state
of Missouri against Fax.com. The suit accused Fax.com, once the
largest fax blaster in the U.S., of illegally sending unsolicited ads
to fax machines in the state.

http://www.forbes.com/2004/01/20/cz_sl_0120faxes.html


Eric Friedebach
/Mars: northern Nevada without the legal brothels/

------------------------------

From: ahinsp1@hotmail.com
Subject: The Qwest Spirit of Service  Bye Bye Qwest
Date: Wed, 21 Jan 2004 03:27:27 GMT


I recently moved to Phoenix, AZ.  This is my first experience with
Qwest, (formerly known as USWorst according to my sister in Oregon.
Now I know where they got that name.)

As I am only staying in this apartment temporarily until my house is
ready (in 4 months or so).  I decided to grit my teeth and suffer with
dialup.  From time to time I toyed with the idea of DSL, but Qwest DSL
is a bad deal with only a 256K download provided in their basic
service.

Last week my speed dropped to 28K.  After checking my system,
downloading the latest modem drivers, etc., I decided to order DSL.
Guess what?  After 5 months of showing my line as qualifying for DSL,
it is now shown as not qualifying.  I suspected that my line had been
multiplexed; this was confirmed by a call to Qwest tech support.

The phone rep went through all of the blather about them not being
required to provide 52k for modems, etc.  I told him that I knew all
about voice line tariffs but that I had 52K for 5 months and that they
had made a change to the line that effectively cut my service in half
while still charging me the same.  He told me that they would try to
see if they could get me a pair that was not multiplexed.  I suppose
that is more than they have to do. Unfortunately, I never heard from
them again.

Just got a flyer from Cox Cable in the mail today.  My internet
service will be up by 7pm tomorrow and my Qwest phone number will be
ported to Cox by next Wed.  Bye Bye Qwest.  

This is what Qwest gets for the "We don't care, we don't have to.
We're the telephone company."  attitude.

The next time I see one of their ads spouting off about the Qwest
"Spirit of Service" I am going to vomit.


[TELECOM Digest Editor's Note: Southwestern Bell (SBC) is just as bad.
I dealt with them for a long time here in Independence, and listened
to their lies and their stalls.  They were getting around 50-60
dollars each month for DSL out of me *and* another 40 something for
phone service. I finally decided to switch to our local phone company
(Prairie Stream) since they offer the full package of features for
$29 per month and include a hundred minutes of 'anywhere/anytime'
long distance for free in the same package. Plus which, when you call
them after one or two rings a *live person* answers to help you. SBC 
tried to claim I was 'not eligible' for porting my numbers to Prairie
Stream since I had a freeze on my account. I got that removed after
wading through voice mail hell and waiting ten minutes or so on hold.
Prairie Stream then tried to convert my account, only to have SBC
claim once again I was 'not eligible' for conversion since I had DSL
on my line. Their oh-so-precious and perfect DSL. And if I wanted to
keep that on my line (and they, in their arrogance could not see why
I would not want to) therefore I had to stay with them until hell froze
over. I told them to get their DSL out immediatly, and I got turned
on by our local cable company, Cable One. (Although Coffeyville and
a couple other towns here in our county have Cox.) And Cable One even
gives me a discount since I already have their radio/television
cable service.  Cable One is going to start telephone service here
in Independence rather soon also, but I sort of like Prairie Stream.

Since I finally got free totally from Southwestern Bell, they have
bombarded me on average once per week with all sorts of offers trying
to induce me back, including a couple months of free DSL, phone service
for $29 per month -- full service, unlimited features, fifty dollar
VISA shopping cards, no installation fees, etc. You should watch and
see what happens when Cox tries to port your phone number from Qwest.
I'll bet anything Qwest -- in the old Bell tradition -- first tries
to stall you, or claims they do not have to release your line, and
then once you have been ported, they try to lure you back with all
sorts of outrageous offers of free or reduced price service, and gift
cards, etc. Good for you, getting that monkey off your back!   PAT]

------------------------------

From: John Bartley <johnbartley@email.com>
Date: Tue, 20 Jan 2004 11:20:30 -0800
Subject: Re: Wireless Home Networks


On Fri, 16 Jan 2004 15:37:34 -0500, Michael Quinn <quinnm@bah.com> wrote:

> The recent articles on DSL availabilty prompted me to check with
> Verizon yet again to see if Verizon had at last made DSL available in
> my neighborhood in Northern VA.  I was pleasantly surprised to see
> that they had, and with a little bit of searching discovered a
> wireless hub and small wireless USB adaptors at buy.com on sale for
> about $35 each.  The wired versions -- either conventional NIC cards
> using CAT 5 cable or the HPNA stle which use phone lines are both more
> expensive and the former of course entails running and terminating
> cables. 

Instead of HPNA, suggest looking at HomePlug
http://www.pbs.org/cringely/pulpit/pulpit20020815.html

> Three colleagues, all more knowledgeable and opinionated than I, have
> strongly warned against the more expedient wireless solution because
> of security vulnerabilities. 

They are _good_ friends of yours.

> I thought these things were range limited Part 15 devices, 

They are. Which means, nada, to anyone with a high gain directional
anywhere near to LOS.  I made a six mile hop once with a three story
hotel wing blocking the direct LOS, so LOS ain't absolutely required.

> I live on a cul-de-sac where someone "cruising for hot spots" would
> be pretty conspicuous.

'Robert X. Cringely' made his work over a distance of seven miles, and
did it with a Pringles can antenna, not the high-gain 802.11b antenna
anyone can buy from HRO nowadays.

http://www.pbs.org/cringely/about/
http://www.pbs.org/cringely/pulpit/pulpit20010712.html
http://www.pbs.org/cringely/pulpit/pulpit20020207.html

And, here, he documents a passive repeater which can be nailed up in a
tree, anywhere within LOS.  If a wardriver finds your network, this
device, needing no power on the tree, retransmits your signal to
wherever he is, giving him time to crack it at his leisure.  In 24
hours (appx.), even a no-volume network sends enough traffic to be
cracked, just from ID signals from the wireless access point (which I
will call a 'WAP/hub' henceforth).
http://www.pbs.org/cringely/pulpit/pulpit20010628.html

Oh, BTW, Utah students made 802.11b work at 82 miles. 

http://classes.weber.edu/wireless/Default.htm

> Would appreciate any ideas or experiences, good or bad, that the
> readership would be willing to share, either here in the Digest or
> off net.

1. Make sure to change the network name from the default setting.
2. Turn on the highest level of security possible.
3. Turn the WAP/hub off every night and leave it off when not in use.
4. Manually generate the encryption keys.
5. Set up a VPN.

> TD is a teriffic resource.

Yep.

John Bartley, K7AAY
http://celdata.cjb.net

------------------------------

From: Robert Weller <rweller@h-e.com>
Subject: Re: All-Zeros Numbers
Date: Mon, 19 Jan 2004 13:44:19 -0800


I have two friends with "quad zero" home phone numbers.  One also has
a cell phone number with 5 zeros, and his Airphone number has
s-e-v-e-n zeros!


Bob

[TELECOM Digest Editor's Note: I cannot understand how someone would
get seven zero numbers, even if the zeros were not consecutive (that
is were in the area code and the rest of the number in various orders.
PAT]

------------------------------

From: Stanley Cline <sc1-news@roamer1.org>
Subject: Re: Place Name for 610-388
Date: Mon, 19 Jan 2004 22:57:22 UTC
Organization: Roamer1 Communications - Dunwoody, GA, USA
Reply-To: sc1-news@roamer1.org


In article <telecom23.26.12@telecom-digest.org>, Carl Moore wrote:

> (via AT&T) to a phone on 610-388, which is along the Delaware border
> (is local to Wilmington, Del.) and reaches up to a stretch of U.S. 1.

> AT&T bill which includes that call has arrived, and it gives the place
> name as Chadds Ford (do not recall seeing Chadds Ford in that context
> before), but nanpa.com (and the old phone books for that area) give
> 388 (which is a holdover from the 215 area) as Mendenhall.

More than likely the person you called also has AT&T LD and the bill
shows the city associated with the other end's billing address instead
of the actual rate center name as defined by NANPA.  Before I dropped
AT&T LD a few years ago I noticed that calls to my parents in 706-866,
who also had AT&T LD at the time, were listed on AT&T bills as "Ft
Oglthrp GA" (which, oddly enough, is how "Fort Oglethorpe" was spelled
by BellSouth on their local bill) instead of "Rossville GA" (which is
the rate center name as defined by NANPA, etc.), but calls to
customers of other LD carriers in 706-866 were listed as "Rossville
GA".  I also noticed differences in the way New Orleans was spelled
("New Orlens LA" vs. "Neworleans LA") on calls to a known AT&T LD
customer vs. calls to cell phones and so on in New Orleans...

I've seen a couple of small LD carriers show calls to my home POTS
line as being to "Chamblee GA" and not "Atlanta NE GA" since they
apparently don't know about Atlanta's rate center consolidation yet...
;)


Stanley Cline -- sc1 at roamer1 dot org -- http://www.roamer1.org/

"Never put off until tomorrow what you can do today.  There might
be a law against it by that time."  -/usr/games/fortune

------------------------------

From: yinhchew@yahoo.com (Yin)
Subject: 800 Number Transfer
Date:  19 Jan 2004 15:37:29 -0800
Organization: http://groups.google.com


Hi! I wonder if anyone of you might know about how to resolve this
situation:

We have a 800 number with a telecom company now.  We are in the middle
of transfering that over to another telecom company.  This telecom
company would not release it because of a billing dispute that is
pending. It seems that we have to resolve it before this is done.
However, they seems reluctant to give more help to resolve it and I
feel that they are stalling for time.  Is there any way to transfer
the 800 number away so that at least this is secure?


Thanks.

[TELECOM Digest Editor's Note: I am not sure. I *think* when the telco
*claims* you still owe them money that is the one exception to the
rules on porting numbers. After all, if they cannnot get you to pay
them when they have the number turned on and working, that is the
one bit of arm-twisting they still have available to them. You really
should consult with our resident 800 number portability/recovery 
expert, Judith Oppenheimer. If it can be done legally (porting a
number when there is a delinquent balance due) Judith can handle it
for you.  Look at http://1800TheExpert.com and send her email from
there.   PAT]


------------------------------

From: Nick Landsberg <hukolau@att.net>
Subject: Re: Companies Tossing Aside Consumers' Freedoms
Date: Wed, 21 Jan 2004 03:32:32 GMT
Organization: AT&T Worldnet


See response below the article:

Monty Solomon wrote:

> By Dan Gillmor
> Mercury News Technology Columnist

> The digital revolution has been all about empowering people, to use
> technology in ways that broaden our horizons and our freedom. So when
> the tech industry began moving into consumer electronics, there were
> reasons to expect great things.

> The consumer electronics companies, by and large, have sold closed
> boxes that deliberately limit customers' options. This is by
> tradition, in part for simplicity and ease of use, but also to placate
> an entertainment industry that tramples customers' rights in the name
> of curbing copyright infringement.

> I've been hoping that the tech industry will bring its better
> traditions into the living room -- expanding customers' flexibility
> and creativity, not curbing them.

> At the giant Consumer Electronics Show in Las Vegas in early January,
> the evidence was mixed. While new technology is adding some useful
> features to consumer electronics, tech companies -- by embracing
> Hollywood-dictated restrictions on how digital content is used -- have
> allied themselves with a greedy cartel at the expense of their own
> customers.

> http://www.mercurynews.com/mld/mercurynews/business/7739841.htm

> http://www.siliconvalley.com/mld/siliconvalley/business/columnists/dan_gillmor/7739841.htm

Agreed with almost all the points, but as I see how others use
computers in general, I get the distinct feeling that they don't WANT
to know what else it (that box on their desk) it can do, but are
willing to accept the defaults that the manufacturer has shipped.

For example, several acquaintances have computers (yep, windows of
some ilk is the OS) and expensive high-res monitors, yet they have
never reset their screen resolution from the default 800x600.  Even
after I have pointed it out, they then tell me that "web pages look
funny" at the new (higher) resolution, so they go back to 800 X 600.

This attitude will probably permeate down to any devices which the
general populace uses.  They will mostly use whatever settings the
manufacturer has as defaults.  Lemmings will be lemmings, and this is
how Microsoft made its fortune.

Give people more choice and they, by and large, will be more confused
... because the folks who purvey the products make it seem like it's a
black art and if you change an option, then they can't support it,
etc.  Sort of sounds like alchemy, doesn't it?

About time we took this out of the realm of alchemy into an
engineering discipline.

What does any of this have to do with telecom, anyway? :)


"It is impossible to make anything foolproof because fools are so 
ingenious" - A. Bloch

------------------------------

Reply-To: <rjbabich@telesoft.com>
From: rjbabich <rjbabich@telesoft.com>
Subject: Adding Invoicewatch.com
Date: Mon, 19 Jan 2004 15:07:57 -0700



I really liked your site and wanted to know if you would be so kind to
list our news site on Telecom Billing, Invoicewatch.com, its a
non-profit discussion site.

Also, can you add telesoft.com?   We are a Telemanagement vendor.

We will add your site to our News and Research section on both sites.


Thanks,

Ron Babich
Director of Business Development and Marketing
Telesoft Corp.
3443 N. Central Ave. Suite 1800
Phoenix, AZ  85012
Voice: (800) 456-6061 Ext 1111
Fax:    (602) 308-1300
Email:mailto:rjbabich@telesoft.com
Web: http://www.telesoft.com/

------------------------------

From: whitepaper@1800teledeal.com (411 Whitepaper)
Subject:  411 - Directory Assistance Least Call Routing Whitepaper
Date:  19 Jan 2004 20:22:03 -0800
Organization: http://groups.google.com


NEWS RELEASE
CHICAGO, ILLINOIS
JANUARY 20, 2004


TeleDeal Inc. has released a 411 Whitepaper that all Corporate Telecom
Users should have a copy of.

The 411 Whitepaper can be found at: http://1800teledeal.com/pbx.pdf

Via 411 Least Call Routing, 80% savings are possible on 411 Directory
Assistance calls. An intro $.29/411 call rate is provided vs. $1.50
for many large RBOCs and $2.49 for IXCs such as Sprint and MCI.

A Free Trial and convenient month to month terms are available. The
$.29 rate includes toll-free 800# transport to the 411 Call
Center. The 411 Call Centers are U.S. based based vs. lower quality
offshore 411 Call Centers.

411 Whitepaper Summary:

The 411 Whitepaper provides details on how a Telecom Manager or
Telecom Consultant for a business can bypass costly 411 / NPA-555-1212
Live Operator Directory Assistance Services from Local and Long
Distance Telephone Providers and Least Call Route (LCR) 411 calls to
the lower priced and higher quality U.S. Directory Assistance Call
Center.

LCR is also known as Automatic Route Selection (ARS).

Benefits: 80% typical savings with "ONE" Low Nationwide 411 Rate
versus "MULTIPLE" Higher rates from numerous Telco providers. A state
by state comparison of TeleDeal's intro 411 Rate ($.29) versus Local
and Long Distance Provider 411 Rates is shown.  Complete and simple
PBX programming details are provided.

Also noted are details about blocking Directory Assistance Call
Completion(DACC)for even greater 411 savings.

Directory Assistance is an "Eligble Service" under the federal E-Rate
program for Schools & Libraries additional discounts of up to 90% could
then apply to the $.29 411 rate.

This Whitepaper can be obtained by sending an email to:
whitepaper@1800teledeal.com or downloading a copy at:
http://1800teledeal.com/pbx.pdf

------------------------------

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All opinions expressed herein are deemed to be those of the
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End of TELECOM Digest V23 #29
*****************************
