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Subject: TELECOM Digest V23 #279

TELECOM Digest     Mon, 7 Jun 2004 19:07:00 EDT    Volume 23 : Issue 279

Inside This Issue:                            Editor: Patrick A. Townson

    Telecom Update (Canada) #436, June 7, 2004 (Angus TeleManagement)
    Tapping Telephone Lines - 1970s (Lisa Hancock)
    Primus Offering Residential and Business VOIP Service (John Bartley)
    Reagan and Deregulation - Observations (Lisa Hancock)
    Re: More Memories of Illinois Bell (Tom Lynn)
    Re: Can I Tell If Incoming Call Is From A Pay Phone? (Lisa Hancock)
    Re: E-911 Issues (Suresh Ramachandran)
    Re: Zombie PCs Spew Out 80% of Spam (John McHarry)
    Re: Public Copy Cost Unchanged (Tony P.)
    Re: Who Got the Message? There's a Way to Know (Tony P.)
    Re: Spam and Virii Continue Unabated, Getting Worse, IMO (John David Galt)
    AVT/Captaris Call Express Administrators (John Bartley)

All contents here are copyrighted by Patrick Townson and the
individual writers/correspondents. Articles may be used in other
journals or newsgroups, provided the writer's name and the Digest are
included in the fair use quote.  By using -any name or email address-
included herein for -any- reason other than responding to an article
herein, you agree to pay a hundred dollars to the recipients of the
email.

               ===========================

Addresses herein are not to be added to any mailing list, nor to be
sold or given away without explicit written consent.  Chain letters,
viruses, porn, spam, and miscellaneous junk are definitely unwelcome.

We must fight spam for the same reason we fight crime: not because we
are naive enough to believe that we will ever stamp it out, but because
we do not want the kind of world that results when no one stands
against crime.   Geoffrey Welsh

               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

Date: Mon, 07 Jun 2004 15:43:22 -0400
From: Angus TeleManagement <jriddell@angustel.ca>
Subject: Telecom Update (Canada) #436, June 7, 2004


************************************************************
TELECOM UPDATE
************************************************************
published weekly by Angus TeleManagement Group
http://www.angustel.ca

Number 436: June 7, 2004

Publication of Telecom Update is made possible by generous
financial support from:
** ALLSTREAM: www.allstream.com
** BELL CANADA: www.bell.ca
** CISCO SYSTEMS CANADA: www.cisco.com/ca
** CYGCOM INTEGRATED TECHNOLOGIES: www.cygcom.com
** GROUP TELECOM: www.360.net
** JUNIPER NETWORKS: www.juniper.net
** PRIMUS CANADA: www.primustel.ca
** SPRINT CANADA: www.sprint.ca
** TELUS: www.telus.com

************************************************************

IN THIS ISSUE:

** MTS Completes Allstream Acquisition
** Nortel: No News for Now
** Jean Monty Named Chair of Emergis
** CRTC Releases Three-Year Plan
** Bell to Expand Service in Eastern Quebec
** ITU Calls Meeting on Spam
** ITU Telecom 2006 Moves to Hong Kong
** Rogers Offers "Ultra-Lite" Internet Access
** MCI Adds Business LD
** McCaw Plans Broadband Wireless in U.S.
** Former Symbol Execs Charged with Fraud
** Telehop Expands to Prairies
** What's Behind Telus's Bid for Fido

============================================================

MTS COMPLETES ALLSTREAM ACQUISITION: Manitoba Telecom Services
completed its acquisition of Allstream on Friday. All Allstream shares
have been exchanged for MTS shares and cash, and Allstream is being
delisted from the TSX and NASDAQ.

** Earlier in the week, the Ontario Superior Court of Justice
dismissed Bell Canada's application for an interim injunction blocking
the deal. Bell then said it would seek a permanent injunction and
"substantial damages" and told MTS that it will assert a claim for
unjust enrichment and an accounting.

** Bell Canada is suing Allstream for $150 million, accusing the
carrier of conspiracy and inducing MTS to breach its obligations to
Bell.

** The Competition Bureau is reviewing the deal, but its investigation
may take three years to complete.

NORTEL -- NO NEWS FOR NOW: In a June 2 submission to the Ontario
Securities Commission, Nortel Networks said "there is significant work
yet to be done" in its financial restatement process, and that its
2003 and 1Q 2004 results will not be available this month.

JEAN MONTY NAMED CHAIR OF EMERGIS: Out with the new, in with the old!
Former BCE CEO Jean Monty has been named chairperson of BCE
Emergis. He replaces current BCE CEO Michael Sabia, who recently sold
BCE's 64% stake in the e-commerce company.

CRTC RELEASES THREE-YEAR PLAN: The CRTC has posted its schedule of
planned activities and proceedings for April 2004 through March
2007. Plans for 2005 include telecom policy proceedings on:

** Wireless number portability
** Regulatory symmetry
** Forbearance for local service
** Implementation of a regulatory framework for VoIP

www.crtc.gc.ca/eng/BACKGRND/plan2004.htm

BELL TO EXPAND SERVICE IN EASTERN QUEBEC: Starting in January 2005,
Bell Canada will offer local, long distance, and Internet service to
businesses in Rimouski, Beauce, Baie-Comeau, and other centres in
Telus (former QuebecTel) territory in Eastern Quebec.

ITU CALLS MEETING ON SPAM: The International Telecommunication Union
will hold a meeting in Geneva, July 7-9, on measures to counter
spam. The meeting is part of preparations for the World Summit on the
Information Society.

www.itu.int

ITU TELECOM 2006 MOVES TO HONG KONG: In a sharp break with tradition,
the International Telecommunications Union has decided to move its
next flagship conference and exposition, Telecom World 2006, to Hong
Kong. In hotly competitive bidding, Hong Kong proposed costs 30%-50%
below those quoted by Geneva. Telecom 2003 had 911 exhibitors from 51
countries, and over 14,000 daily visitors.

www.itu.int/newsroom/press_releases/2004/14.html

ROGERS OFFERS "ULTRA-LITE" INTERNET ACCESS: Rogers Cable now offers a
64 Kbps (upload or download) Internet service in Ontario and New
Brunswick for $19.95 a month. (See Telecom Update #320)

MCI ADDS BUSINESS LD: MCI Canada (formerly UUNet) has launched Voice
Solutions, a suite of business long distance, toll-free, and
calling-card services delivered over the phone network.

McCAW PLANS BROADBAND WIRELESS IN U.S.: Clearwire, a U.S. company
owned by Craig McCaw, plans to launch wireless broadband Internet
service in Florida and Minnesota this summer. The network will use the
same technology that the Inukshuk/Allstream/NR joint venture has been
deploying in Canada.

** McCaw owns NextNet, the company that makes the technology, and he
recently invested $50 million in Inukshuk's parent company, Microcell.

FORMER SYMBOL EXECS CHARGED WITH FRAUD: Seven former executives of
Symbol Technologies, including the CEO and CFO, face criminal charges
alleging that they fraudulently inflated the company's reported
revenues by $200 million between 1999 and 2002. Symbol itself faces a
civil suit filed by the SEC.

** New York-based Symbol is the leading developer of wireless IP
phones for 802.11 networks.

TELEHOP EXPANDS TO PRAIRIES: Telehop Communications has extended its
business and residential dial-around and direct-access long distance
service to Manitoba and Saskatchewan.

WHAT'S BEHIND TELUS'S BID FOR FIDO: Ian Angus says that by making a
$1.1 billion takeover bid for Microcell, "Telus is trying to buy
spectrum it may not be allowed to keep, infrastructure and staff it
doesn't need, and low-spending customers who may not stay." But
there's a rational explanation, and it's revealed in the June issue of
Telemanagement, available to subscribers now.

Also in this issue:

** Implementing enterprise mobile data applications
** Does Canadian telecom policy need an overhaul?
** VON Canada: Is VoIP really nearing the takeoff point?

Every month, Telemanagement subscribers receive exclusive in-depth
analysis on the most important issues in business
telecommunications. Subscribe now at Angus TeleManagement Group's
website.

www.angustel.ca/teleman/tm-sub-online.html.

============================================================

HOW TO SUBMIT ITEMS FOR TELECOM UPDATE

E-MAIL: editors@angustel.ca

FAX:    905-686-2655

MAIL:   TELECOM UPDATE
         Angus TeleManagement Group
         8 Old Kingston Road
         Ajax, Ontario Canada L1T 2Z7

===========================================================

HOW TO SUBSCRIBE (OR UNSUBSCRIBE)

TELECOM UPDATE is provided in electronic form only. There are two
formats available:

1. The fully-formatted edition is posted on the World
    Wide Web on the first business day of the week at
    www.angustel.ca

2. The e-mail edition is distributed free of charge.
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    To stop receiving the e-mail edition, send
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    We do not give Telecom Update subscribers' e-mail
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    see www.angustel.ca/update/privacy.html.

===========================================================

COPYRIGHT AND CONDITIONS OF USE: All contents copyright 2004 Angus
TeleManagement Group Inc. All rights reserved. For further
information, including permission to reprint or reproduce, please
e-mail rosita@angustel.ca or phone 905-686-5050 ext 500.

The information and data included has been obtained from sources which
we believe to be reliable, but Angus TeleManagement makes no
warranties or representations whatsoever regarding accuracy,
completeness, or adequacy.  Opinions expressed are based on
interpretation of available information, and are subject to change. If
expert advice on the subject matter is required, the services of a
competent professional should be obtained.

------------------------------

From: hancock4@bbs.cpcn.com (Jeff nor Lisa)
Subject: Tapping Telephone Lines - 1970s
Date: 7 Jun 2004 10:37:12 -0700
Organization: http://groups.google.com


Someone was telling me that the 'authorities' (local or fed) were
tapping their telephone line in the 1970s.  One spouse was active in
the civil rights movement.

She claimed she knew this because her phone line was frequently noisy
and there was a phone co truck often parked outside their apt.

It is my understanding that if "they" wanted to tap your phone line,
they knew what they were doing and you wouldn't hear a thing.  I
recall a visit to a phone co C.O. in the main dist frame there were
numerous cords running to the ceiling spliced into leads.  The guide
explained they were "test leads" and that they were used to test a
phone line.  I was surprised there were so many.  I also presumed they
could be used for wiretapping.  Basically, the authorities would order
the phoneco to set up a tap on such-and-such a line, and the phoneco
people would do it or permit it to be done.

So, hearing clicks/wrong numbers on your phone doesn't mean at all
your phone is tapped.  As to the phoneco truck outside, I suspect they
were patronizing the deli underneath her apt for lunch.

I also suspect the noise/wrong numbers she had was from being served
by an old center city electro-mech switch and cabling, I know such
switches were far from error free in those days and strange things
happened from time to time.

------------------------------

From: John Bartley <johnbartley@email.com>
Date: Mon, 07 Jun 2004 11:29:14 -0800
Subject: Primus Offering Residential and Business VOIP Service


http://www.lingo.com shows a $20/mo unlimited VOIP plan for
residential users, with free calling to US, Canada, Western Europe
plus on-net users who are elsewhere.

Startup cost is $50 for the VOIP adapter and freight.  Voicemail, PSAP
access for 911 calls and number portability are offered among the raft
of other features.

The basic plan is $15/mo for 500 minutes of use.

Charges for calling to overseas mobiles are not included.  Their
servers gacked before I could confirm the list, but it might include
Austria, Belgium, the Czech Republic, Denmark, Finland, France,
Germany, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland,
Portugal, Moscow, St. Petersburg, Spain, Sweden, Switzerland, the
United Kingdom, and Vatican City -- sadly, no mention of Qwghlm or the
Dutchy of Grand Fenwick.

There's a $80/mo unlimited use plan covering more nations (adding
Argentina, Australia, Chile, China, Hong Kong, Israel, Japan,
Malaysia, Mexico City, Guadalajara, New Zealand, Singapore, South
Korea and Taiwan.)

Their servers are hammered pretty heavily night now, since the
announcement appeared in the Wall Street Journal (the Slashdot of the
dead tree set) today.

Anyone using this?

It does not (yet) serve Oregon, so I can't try it. The service
locations next door in Washington are limited to major cities.

The three free month offer for new customers does look appealing.
There's also a $25 referral bonus.


John Bartley K7AAY http://kiloseven.blogspot.com

------------------------------

From: hancock4@bbs.cpcn.com (Jeff nor Lisa)
Subject: Reagan and Deregulation -- Observations
Date: 7 Jun 2004 10:10:04 -0700
Organization: http://groups.google.com


Some telecom observations on Reagan's passing.

In newscaster David Brinkley's last book, he describes Ronald Reagan
as a president who changed the long held view that govt regulation is
a good thing, and more govt would solve social ills.  This attitude
originated in the New Deal, and was expanded by Johnson's Great
Society.  Reagan changed it, despite the kicking and screaming of
opposition.

One area that was impacted was regulation of utilities.  Now we have
considerable deregulation.  It must be noted that efforts started
under Carter before Reagan came in, but he continued the effort full
steam.

One result was a radical change in how telephone service was provided.
Instead of a single granted monopoly company doing owning all
equipment and providing service point to point, we have customers
owning their own equipment and various companies competing to provide
service.  I submit the Reagan Administration bears credit or blame for
this.

I have very mixed feelings about this.  First off, it is wrong to
generalize "deregulation is always good".  For some industries yes,
but others no.  With the benefit of hindsight, a lot of deregulation
hurt the economy rather than helping it.

It seems almost everyone connected with telecom feels they and the
customers are better off today than in the past.  Looking at the
trials and tribulations -- and my monthly phone bill -- I'm not sure
that's true.  For certain sophisticated users -- those who have the time
and knowledge to CONSTANTLY shop for up-to-date deals and make changes
accordingly -- they have done better.  I think many of us have done
worse because the companies take advantage of us.

People forget that the cost of providing phone service was on a
downhill slide before 1983, and costs would've continued to do go down
while service quality and features went up.  Critics of Ma Bell tried
to paint it as a company locked into SxS and black rotary phones in
1983, but that's not true.

As to other aspects of the economy, I think deregulation allowed
abuses like Enron/Arthur Andersen, the Savings & Loan scandals (though
blame Carter for that, the laws passed on his watch), and other Wall
Street messes.  We have forgetten the reason Congress passed laws to
regulate Wall Street back in the 1930s, and dishonest people are doing
the same tricks done in the 1920s.

------------------------------

From: Tom Lynn <tl@blarg.net>
Subject: Re: More Memories of Illinois Bell
Date: Mon, 07 Jun 2004 08:51:27 -0700
Organization: .
Reply-To: tl@blarg.net


Pat,

One item in the story is problematic.  The Illinois state lottery
began in 1974.  I know because I was just a wee lad living in Skokie,
IL. at the time and the whole idea was fascinating.  Was there another
lottery previously?

Tom Lynn

http://www.tomlynn.com


[TELECOM Digest Editor's Note: The story was first told to me by Wally 
about 1986 or so long after he had retired. If you say the lottery
started in Illinois in 1974, I will assume you are correct and that Wally
got the date a little wrong. And truth be told, I cannot remember
whether or not 'Illinois State Lottery' was in the first part of his 
account from 1968 or the second part of his account from around
1976. He mentioned the lottery in talking to me, I may have assumed it
was a 1968 thing.  PAT]

------------------------------

From: hancock4@bbs.cpcn.com (Lisa Hancock)
Subject: Re: Can I Tell If Incoming Call Is From A Pay Phone?
Date: 7 Jun 2004 09:59:18 -0700
Organization: http://groups.google.com


jim evans <jimsnews@houston.rr.com> wrote: 

> On my cell phone the only information I get about the caller is their
> phone number.  Is there a way to tell which numbers are pay phone
> numbers.  That is, callers who are calling from pay phones.

AFAIK there is no way to tell that an incoming call is from a payphone,
or any other kind of phone.

As mentioned, pay phone numbers used to begin with 9, but that is no
guarantee.  I've seen pay phones beginning with 8 and many regular
numbers begin with 9 (those people had trouble with collect calls in
the old days, as others mentioned).

It also must be noted that the name associated with a pay phone could
be anything.  From experience, some pay phone names are descriptive,
but others are cryptic.  Some payphones on public transit property
give the name of the carrier but others don't.

I would suggest cell phone users be very careful to whom they give
their number out.  Like email addresses, sooner or later they'll end
up in some sales solicitor's directory.  The laws against doing so
don't help that much*.

(*A phone in a nursing home is not supposed to get any soliciting
calls, but my mother's phone sure did, causing considerable
disturbance.  We ended up pulling the phone out altogether as a
result.  My mother was not in a position to make a detailed call
record, nor I the time to chase down an offender; and the solicitors
know that and take advantage of it.)

------------------------------

From: suresh_r@cashette.com (Suresh Ramachandran)
Subject: Re: E-911 Issues
Date: 7 Jun 2004 10:00:37 -0700
Organization: http://groups.google.com


Hi George,

Its nice piece of article that you have drafted. On the outset I feel: 

1)When the Voip service is being offered and when the user is in another
country, why would he want to use 911, because in each country it could
be different.

    a)so where would the call be routed to?

    b)will the VoiP gateway provider take the responsibility of
rounting it to the appropriate the callfoward to the respective
country?

3) PRANKS: there will be some people who might make a prank call to
911 if the location database is goofed up esp when the dialup ADSL
service and the VoIpgate way service providers are faaaar apart.

People who genuinely would require a help from the 911 service would
get affected by few pranksetrs.

Effectively, I know privacy is getting affected, but when you look at
children/aged/handicapped people staying at home and using these
numbers for an emergency, I think is very very improtant for their
security and safety.

I would require that since it could be my family.


Regards,

Suresh


[TELECOM Digest Editor's Note: To answer your questions as best I
can, speaking about Vonage, in (1) calls to 911 are just routed to
dead air until/unless the subscriber *presmably an adult* dictates
to Vonage how he wants the calls to be handled, i.e. to the PSAP of
record in his community. Whether or not there are PSAP data bases
for other countries, I do not know. I presume if there are, the 
subscriber could tell Vonage where '911' should be aliased to in his
case. I do not think Vonage sells their service to people outside the
USA/Canada. although they are certainly free to take their MTA box
out of the country on a trip. I would be interested to find out how
often that is done in practice. In (1-a) the call is routed to dead 
air until the subscriber notifies them otherwise, which is why a 
responsible adult treats a VOIP phone like any piece of equipment
under his care. In (1-b) VOIP companies make no claim, and often times
are quick to point out that their phone service *cannot* be used for
emergencies. If you, the subscriber, do as requested, then the VOIP
can be used in emergency calls.  Regards (3), regardless of the location
of your ISP (being used), your call is sent through a computer at the
VOIP wherever it may be. If the PSAP database is 'screwed up' as you 
put it, that is something that is really beyond the control of the
VOIP carrier. All you can do is submit detailed information when you
first establish the service amd hope the carrier does the rest. But,
if geo-locating equipment was built into the VOIP box, and if people
took seriously the rule to *only use 911 in a dire emergency when
immediate police intervention was required* then it shouldn't matter 
if the police came to you from Independence, KS or from New York or 
New Delhi, wherever you were located. PAT] 

------------------------------

From: John McHarry <mcharryj@bellsouth.net>
Subject: Re: Zombie PCs Spew Out 80% of Spam
Organization: BellSouth Internet Group
Date: Mon, 07 Jun 2004 17:49:26 -0400


SELLCOM Tech support wrote:

> Yes, when a spam site pops up in China, CUT CHINA!!!
> Yes, when a spam site pops up in Russia, CUT RUSSIA!!

It is a nice daydream, but it isn't just that it won't be done that
way, it would be technically "very difficult". The Internet was
designed to be self healing. True, it appears to hub and spoke out of
the US at present, but there are all sorts of other paths. If an
ISP's, or a country's path through the US is cut, its traffic will
automatically reroute to whoever is still connected that has the best
path.

------------------------------

From: Tony P. <kd1s@nospamplease.verizon.reallynospam.net>
Subject: Re: Public Copy Cost Unchanged
Organization: ATCC
Date: Mon, 07 Jun 2004 05:41:26 GMT


In article <telecom23.278.12@telecom-digest.org>, hancock4@bbs.cpcn.com 
says:

> I was at the library and used the public copying machine.  It was 
> 10 cents a copy.

> I realized this price is the same since I was a kid, back when a
> payphone call was a dime.  Bus fares, now $2.00 were 35 cents.

I believe it's much the same fee structure at Providence Public Library. 
But that is unique about PPL is they aren't a city library but a private 
organization funded by city, state, and foundation money. 

Busses on the other hand have jumped from an odd zoning system to a flat 
rate $1.25 for the regular commuter lines, while the Providence Link 
started out at .50 a ride in 1999 and is now $1.00 a ride. 
 
> One example of improved technology holding its costs down.

> [TELECOM Digest Editor's Note: Or maybe the Library trustees have
> dictated the price is to be kept low, by subsidizing it a little. I
> do not think you can 'blame' it all on technology. After all, telco
> has had lots of technological improvements in that time, as have 
> busses, but look at their prices now. 

In the case of busses, look at the price of fuel. The diesel bus was a
cruel joke perpetrated on many cities in the United States. The
replacement of electric trolleys with those diesel behemoths meant
transit companies were on the hook for both fuel and other consumables
like tires, etc.

[TELECOM Digest Editor's Note: The Chicago Transit Atrocity -- err --
Authority was sold quite a bill of goods by Detroit auto makers when
they switched from streetcars and electric trolley busses to motorized
busses fifty years ago. They were told every reason in the world why
street cars and electric trollies were less effecient than the good
old deisel gas fume, belching busses they wound up with. Pretty soon,
they started believing those stories themselves, and began passing
them on to the inquiring public. PAT]

------------------------------

From: Tony P. <kd1s@nospamplease.verizon.reallynospam.net>
Subject: Re: Who Got the Message? There's a Way to Know
Organization: ATCC
Date: Mon, 07 Jun 2004 05:49:45 GMT


In article <telecom23.278.3@telecom-digest.org>, monty@roscom.com 
says:

> By MARK GLASSMAN

> A NEW service promises to pull back the curtain on anyone hiding
> behind the common white lie "I never got your e-mail." Users of the
> service, DidTheyReadIt (didtheyreadit.com), can clandestinely track
> when and where their e-mail is read.

> The service, which has already drawn complaints from privacy
> advocates, offers a new and quiet way to harvest behavioral
> information about friends, colleagues and potential consumers.

> "There's a type of covert surveillance here," said Marc Rotenberg, 
> president of the Electronic Privacy Information Center, a nonprofit 
> privacy advocacy group. "Just from a technology viewpoint, it's 
> basically an evil service."

> E-mail programs like Eudora and Outlook have long offered an optional 
> return-receipt feature, which prompts the recipient of a message to 
> inform the sender that they have opened the message, and another 
> service, Msgtag (www.msgtag.com), notifies users by e-mail when their 
> outgoing messages have been opened. But DidTheyReadIt is the first 
> such service to keep itself a secret from the recipient, as well as 
> the first to report on where the message was read.

> http://www.nytimes.com/2004/06/03/technology/circuits/03spyy.html

Easy enough to defeat. Just put a new rule on the firewall that
doesn't let it get back. Who would have thought it, or prevent viewing
HTML in Eudora or Outlook -- that can be done too.

------------------------------

From: John David Galt <jdg@diogenes.sacramento.ca.us>
Subject: Re: Spam and Virii Continue Unabated, Getting Worse, IMO
Date: Sun, 06 Jun 2004 22:50:47 -0700
Organization: Diogenes the Cynic Hot-Tubbing Society


Rob Warnock wrote:

> Read your recent lament re increased spam volumes. Indeed, traffic
> seems to be *way* up. Something the RISKS Digest editor has done that
> might be helpful to you is to request that submitters include a
> specific uncommon string in their "Subject:" headers,
> e.g. "[tcomdgst]", which your moderation approval script could strip
> out (so it doesn't get exposed in the list. [Obviously, you'd need to
> use some circumlocution in announcing the magic string, too, for the
> same reason.]

Better yet, require the string only the first time each person posts.
soc.singles.moderated has used this method for years.


[TELECOM Digest Editor's Note: The problem with requiring things only
the first time someone writes, are the spammers and virii writers who
sit down and copy names out of the various Digests and then use
*those names* to send the crap around. You have any idea how much spam
and virii shows up here in my mail each day which (as an example) was
sent by 'ptownson@massis.lcs.mit.edu'? Another good case is Monty Solomon.
Some one or more s/v writers are doing a number on him right now. I
get at least a dozen HUGE spams each day where the author attached
Monty's name to it. And I suspect many of you have gotten s/v allegedly 
sent by me.   PAT]
------------------------------

From: John Bartley <johnbartley@email.com>
Date: Mon, 07 Jun 2004 08:11:19 -0800
Subject: AVT/Captaris Call Express Administrators


Folks who are using the Call Express automated attendant and voice
mail system from Captaris (formerly AVT) are requested to contact me
at johnbartley3 {at} yahoo {daht} com

I'm trying to see if there's critical mass for a listserv, focused on
informal self-support, for those folks not well served by their
existing support structure.

Thank you.

John Bartley
telecom admin
USBC/DO
Portland OR

------------------------------

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*   TELECOM Digest is partially funded by a grant from                  *
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End of TELECOM Digest V23 #279
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