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Subject: TELECOM Digest V23 #177

TELECOM Digest     Sun, 11 Apr 2004 00:57:00 EDT    Volume 23 : Issue 177

Inside This Issue:                             Editor: Patrick A. Townson

    A Detailed Analysis of CRTC Preliminary View and Sununu Bill (VOIP News)
    Web Proxy Manager (quest822000@yahoo.co.in)
    Re: Spam Issues (jmeissen@aracnet.com)
    Re: Spam Issues (Tom Betz)
    Re: Overseas Crooks Abuse Phone Service For Deaf (Jim Burks)
    Re: FCC Proposes Statutory Maximum Fine of $495,000 (Lisa)
    Re: Book on How the Internet/WWW Works? (werner@ccwf.cc.utexas.edu)
    Notebaert: Quest Making Headway With Customers (Sam Chen)     

All contents here are copyrighted by Patrick Townson and the
individual writers/correspondents. Articles may be used in other
journals or newsgroups, provided the writer's name and the Digest are
included in the fair use quote.  By using -any name or email address-
included herein for -any- reason other than responding to an article
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               ===========================

Addresses herein are not to be added to any mailing list, nor to be
sold or given away without explicit written consent.  Chain letters,
viruses, porn, spam, and miscellaneous junk are definitely unwelcome.

We must fight spam for the same reason we fight crime: not because we
are naive enough to believe that we will ever stamp it out, but because
we do not want the kind of world that results when no one stands
against crime.   Geoffrey Welsh

               ===========================

See the bottom of this issue for subscription and archive details
and the name of our lawyer; other stuff of interest.  

----------------------------------------------------------------------

From: VOIP News <voip news>
Date: Sat, 10 Apr 2004 10:43:19 -0400
Subject: A Detailed Analysis of CRTC Preliminary View and Sununu Bill
Reply-To: VoIPnews@yahoogroups.com


An analysis of proposed VoIP regulation in both Canada and the United
States by Aswath Rao:

http://www.mocaedu.com/mt/archives/000048.html

Aswath Weblog

Musing on telecommunications industry and other sundries 

How much to regulate?

I have written earlier on what aspects of VoIP must be, needs to be
and could be regulated. Recently this topic is again in the news. CRTC
has issued their preliminary ruling; there are stories about FCC may
be getting ready to announce their decision on AT&T petition; bills
have been introduced both in the Senate and the Congress regarding
VoIP. This entry is an analysis of these developments.

It is interesting to compare and contrast the preliminary view from
CRTC and the NPRM from FCC. Whereas the NPRM is lengthy and has posed
many open questions explicitly soliciting opinions from the public,
CRTC is very concise and states pointed conclusions. But there is a
remarkable agreement (there are other opinions) in the philosophical
thinking and the anticipated regulation. But in some places, I
anticipate CRTC will reverse its position (at least they should do it)
and FCC and CRTC will be in total agreement. Let me summarize CRTC
ruling and indicate where they should reconsider.

Full article at:
http://www.mocaedu.com/mt/archives/000048.html

How to Distribute VoIP Throughout a Home:
http://michigantelephone.mi.org/distribute.html

If you live in Michigan, subscribe to the MI-Telecom group:
http://groups.yahoo.com/group/MI-Telecom/

------------------------------

Date: Sat, 10 Apr 2004 10:30:00 BST
From: quest822000@yahoo.co.in
Subject: Web Proxy Manager


ABSTRACT

           Topic: Web Proxy Manager(SN-TP Translator) 

Introduction :

In the internet world with lot of devices at the back bone, it is very
essential to ensure the 100% availability of such devices and mission
critical business applications.  Also need to ensure whether they are
performing the best.  Hence it is evident that such devices and
mission critical applications needs to be managed.  The most preferred
management protocol known is SNMP (Simple Network Management Protocol): 
because it is simple, less footprint(memory) and highly suitable for 
fault and performance management. But SNMP is not preferred to be
accessed via internet as it uses UDP transport, which was considered
as a major drawback.

Goal :

In this project , our goal is to make SNMP-enabled devices accessible
via internet (using WebBrowser like IE, Netscape etc.) through HTTP
protocol. Hence this Java-based project is named as SN-TP TRANSLATOR 
which proxies the HTTP requests from WebBrowser as SNMP requests to 
the device. Similarly alarms (called as 'traps' in SNMP world) 
received from devices will be translated and served in HTML pages to 
the web client (WebBrowser).

Benefits :
 

        Legacy devices (with SNMP enabled ) management through Web 

        Light weight client for management (HTML pages through Web)

        Managing multiple OS, Devices from single point GUI

        Standard based management (using SNMP, HTTP protocols), and
        NOT proprietary

Key Features :

        Convert(or Proxy) HTTP requests to SNMP requests

        3-Tier architecture 

        Complete FCPS (fault, configuration, performance, security) support

        Incorporates state-of-the-art technologies like JDBC, XML, JSP

        Multiple web clients (Web-Browser) can connect to this server 

        Role based access of management data (Administrator, User roles)


How different the SN-TP TRANSLATOR from free/commercially available
network management products ?

There are few commercial vendors with products for managing SNMP
enabled devices, OS : namely HP, AdventNet, Micromuse etc.  These
vendor products can contact the SNMP agents and provide thick clients
to display the management data pulled from these SNMP agents. Appare-
ntly these FAT clients are proprietary and cannot be
accessed through internet (i.e not Web-Enabled).

This project, SN-TP TRANSLATOR, can pull management data using SNMP
protocol, store them in database, and automatically convert them to
HTML pages, such that the management information can be accessed via
Web (through HTTP). We use Tomcat web-server for serving the HTML
pages. Also we use AdventNet's SNMP stack for encoding and decoding
SNMP packets. The management data is stored in a database. It supports
any database (like Oracle, SQL) that provides JDBC support.

------------------------------

From: jmeissen@aracnet.com
Subject: Re: Spam Issues
Date: 10 Apr 2004 19:35:42 GMT
Organization: http://extra.newsguy.com


In article <telecom23.176.16@telecom-digest.org>, SELLCOM Tech support
<support@sellcom.com> wrote:

> I believe that we are all against spam, but what about when a
> lackhole type site is being run in a totally irresponsible manner?

> The trash running http://www.five-ten-sg.com/blackhole.php have whole
> sections of the world blocked without any real cause and they won't
> remove such listings after notification.

> We had a customer place an order for a phone and our reply to them was
> "blacklisted by FIVETEN".

> Can anything be done?  Their reputation for rejecting valid email may
> simply negate them but they are still listed with some spam removal
> company sites.

Fortunately, or unfortunately, blackhole sites are nothing more than
publishers. They establish their own listing criteria and processes.
However, it's important to note that they are NOT the ones rejecting
the email -- the recipient's mail server is doing that.

A system administrator has to make a conscious decision to base their
acceptance criteria on external factors such as these blackhole sites.
If they decide to use poorly maintained lists such as this then they
are being irresponsible.

I use an integrated mail filter on my personal domain that takes
advantage of many of those lists (http://www.nspasm.org). There are
lists that I use for blocking that are based simply on geographic
region. But as administrator there are only a very few select lists
that I apply globally. The entire system is configurable for each
individual user (my personal filters are VERY aggressive).

While you may be frustrated with the list maintainers, your complaint
should be with the administrator of the site you're trying to email.
It's their choice to use the list that's negatively impacting their
email system. At the least you should be able to get them to whitelist
you. If the site administration has left themselve unreachable email
or phone then they are truly irresponsible.

It's a shame that spammers have caused site administrators to feel that
it's necessary to use such drastic and draconian measures. 


John Meissen                   jmeissen@aracnet.com

------------------------------

From: Tom Betz <spammers_lie@pobox.com>
Subject: Re: Spam Issues
Date: Sat, 10 Apr 2004 20:38:55 +0000 (UTC)
Organization: XOme


Quoth SELLCOM Tech support <support@sellcom.com> in 
news:telecom23.176.16@telecom-digest.org:

> The trash running http://www.five-ten-sg.com/blackhole.php have whole
> sections of the world blocked without any real cause and they won't
> remove such listings after notification.

The operators of the blocklist block nothing.

The owners of mail servers choose to use the information Fiveten
provides to block e-mail.  It is the owners of the mail servers who do
the blocking.  They could more easily not use it -- but it has
obviously proven to be of value to them.

What is the IP address in question?

Did you e-mail blackhole13 at five-ten-sg.com, as the web page you
mentioned advises?  Did you call them "trash" or hurl other invective
at them when you did so?

What was their response?

> I assume that spam issues are on topic since I have seen them
> discussed.

They are more on-topic in news.admin.net-abuse.email.

I know you know about it, because you have posted there before.

Why did you not take this matter there?


"I am afeard there are few die well that die in a battle; for how can they 
charitably dispose of anything when blood is their argument? Now, if these 
men do not die well, it will be a black matter for the King that led them 
to it; who to disobey were against all proportion of subjection." - W.S. 

------------------------------

From: Jim Burks <jbburks@hotmail.com>
Subject: Re: Overseas Crooks Abuse Phone Service For Deaf
Date: Sat, 10 Apr 2004 14:52:50 GMT
Organization: Road Runner High Speed Online http://www.rr.com


Monty Solomon <monty@roscom.com> wrote in message
news:telecom23.176.1@telecom-digest.org...

> By Tim Steller
> ARIZONA DAILY STAR

> Overseas scam artists have hijacked a telephone relay system for deaf
> people and turned phone operators in Tucson and nationwide into
> full-time facilitators of fraud.

Once again, with the ADA, regulations triumph over common sense.

TDD relay calls should be mostly private. Personal details should not
be disclosed. However, the operators should not have to facilitate
fraud. They should be able to hang up on these calls, and also be able
to report them.

Unfortunately, the government seems to have no common sense whatever.

------------------------------

From: hancock4@bbs.cpcn.com (Jeff nor Lisa)
Subject: Re: FCC Proposes Statutory Maximum Fine of $495,000
Date: 10 Apr 2004 14:12:20 -0700
Organization: http://groups.google.com


Monty Solomon <monty@roscom.com> wrote 

> Commission Proposes Statutory Maximum Fine of $495,000 Against 
> Subsidiaries of Clear Channel Communications, Inc. for Apparent 
> Multiple Violations of Indecency Rules.

I have no sympathy for Howard Stern and glad they dropped him (see
other post).

However, I do feel there's a great deal of hyprocrisy in government
regulations of broadcasting and "idencency".

I think it was wrong for the government and the public to get so upset
about Stern or Janet Jackson's Superbowl stunt when that kind of fare
is shown constantly on regular cable TV.

Supposedly cable TV is immune from regulation but that distinction is
long obsolete -- most people have cable and that stuff is on standard
service these days.  Cable and broadcast TV/radio should meet
identical standards.

Also, today's other pop artists are just as "indecent".  For example,
the newspaper had an ad for a Britney Spears concern.  Her photo with
the ad was quite slutty.  A subsequent review of the concert said it
was filled with sexually suggestive stuff.  Keep in mind that Britney
targets her music to kids, but while we condemn Janet J. and Stern,
Britney is somehow ok, even for kids.  (When I was kid, Britney
dancing was only shown in clubs in the seedy part of town, age 21 and
up only.)

So, either accept Stern and Jackson as they are, or go after all
"indecent" pop stars fairly.

[TELECOM Digest Editor's Note: I wonder if it has occurred to the
people who want to give fines to Howard Stern that he is an extremely
liberal, left wing person who of late has been giving President Bush
much grief. 'Obviously' he has to be neutralized and the best way to
do that is keep the fines rolling in. Now, I have no love lost for
Jackson or Howard Stern; her 'performance' was lewd and obscene; his
crude language is pretty awful also. But when he has been picking on
Bush repeatedly of late, and Bush's government agency begins to throw
its weight around against Howard, isn't that a bit suspicious?  PAT]

------------------------------

From: werner@ccwf.cc.utexas.edu ()
Subject: Re: Book on How the Internet/WWW Works?
Date: Sat, 10 Apr 2004 20:42:30 UTC
Organization: Hoeland


NOT quoting AES/newspost <siegman@stanford.edu> :

> ...but I really don't understand how it all "works"...

	Go to  WWW.ASKJEEVES.COM  and type in

		"How Does The Internet Work?"

	then ignore the pages of "sponsored links" and you'll
	find some that are worthwhile following ...

	Heck, why not save you'all the trouble ...


How Stuff Works: How Web Servers and the Internet Work How Web Servers
Work ... by Marshall Brain . Introduction to How Web Servers Work
. The Basic Process . The Internet . Clients an ...
 From: www.howstuffworks.com/web-server.htm

How does the Internet work:

How does it work? What's the point? Is this another fad? The
hype. The facts. Back to the home page. How does the Internet work?
Many ... From: www.tecnik.co.uk/how.html

Howstuffworks: "How Internet Infrastructure Works" HowStuffWorks: How
This article explains the underlying structure of the Internet and how
a computer connects to others around the globe. Illustrated tutorial
describes.  From: www.howstuffworks.com/internet-infrastructure.htm

How Does The Internet Work? 

rus1.home.mindspring.com/whitepapers/internet_whitepaper.html

Internet Tutorial -- What Is the Internet?  How Does the Internet
Work? The Internet is a worldwide collection of computer networks,
cooperating with each other to exchange data using a...
 From: www.centerspan.org/tutorial/net.htm

Internet Society (ISOC) All About The Internet: Legal Guide The
Internet Society's Online Guide to Internet Law is a comprehensive and
up-to-date reference source which includes sections on legal research,
 From: www.isoc.org/internet/

Linux Networking-concepts HOWTO
3. What is the `Internet'? 3.1 How Does The Internet Work?
 From: netfilter.samba.org/unreliable-guides/networking-concepts-HOWTO/i...


  /"\      ASCII...    ._.    ||"We the sheeple...Don't Mess With Penguins!"
  \ /     on Usenet    /v\    ||         OPT-OUT is   *E*V*I*L*
   X    ANYTHING ELSE/(   )\  || I KILL-file top-posters / ignore posts with
  / \    IS BLOAT !!  ^^ ^^   ||    only quoted text in the first screen...

------------------------------

From: schen5547@yahoo.com (sam_chen)
Subject: Notebaert: Qwest Making Headway With Customers
Date: 10 Apr 2004 21:25:15 -0700
Organization: http://groups.google.com


Has anyone out there experienced a change in service from Qwest?

Notebaert: Qwest making headway with customers 

By DAN ELLIOTT

DENVER (AP) -- Qwest Communications International is turning around
its image with careful attention to customers and a top-to-bottom
change in company culture, CEO Dick Notebaert said.

Despite an ongoing Securities and Exchange Commission investigation
and the trial of four former executives on federal fraud charges, the
Denver-based telecommunications company is making headway with its
customers, Notebaert said in an interview.

"You'd like to have it behind you. It affects the stock. But at the
end of the day, the thing that holds it together is the customers," he
said.

Qwest erased $2.5 billion of revenue in 2000 and 2001, survived a
brush with bankruptcy and remains under investigation by the SEC and
the Justice Department.

But Notebaert, named to the top job in June 2002 to help right the
company, doesn't believe those events are major influences on
customers now.

"People read about these things," he acknowledged. "Is it affecting
your buying decision? I think not."

Notebaert said service is a key factor in consumers' decisions, and in
late 2002, the company adopted "Spirit of Service" as its slogan,
stitching it on employees' shirts and building an advertising campaign
around it.

Customer satisfaction ratings are up while complaints and customer
turnover are down, he said.

Qwest, which provides phone service in 14 mostly Western states,
announced in December it would begin offering residential Internet
telephone service. "Customers are taking us there," Notebaert said.

The service, called voice over Internet protocol, is less expensive to
set up and operate than traditional telephone service. It also helps
Qwest compete with wireless telephone companies and cable companies
that offer telephone service.

The move also helped land Notebaert on the cover of the April 26
edition of Forbes Magazine. Qwest was the first of the Baby Bells to
offer the service to residential customers.

"When you look at the world, everybody thinks it's OK for a small
startup company to be innovative," Notebaert said. "If they see a
large company doing it, everybody's surprised."

Qwest shares closed up 4 cents to $4.22 on the New York Stock Exchange
Thursday.

------------------------------

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End of TELECOM Digest V23 #177
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