TELECOM Digest OnLine - Sorted: Easy411

Easy411

Fred Atkinson (fatkinson@mishmash.com)
Sun, 31 Dec 2006 14:18:24 -0500

Pat,

What is with Easy411? I can't use my service.

I get as far as, "Please hold for your number" but it never gives me the
number. Finally, I get a recording that says, "We are unable to complete
your call" despite the fact that my account is optioned not to complete
calls.

I've called their customer service numbers today. The ones I have tried
are giving disconnect recordings.

Are you still using them? Do they work for you?

Regards,

Fred Atkinson

[TELECOM Digest Editor's Note: The service does not work for me,
either. I have been able to track them down to this limited extent on
New Year's Eve: Try http://www.smoothstone.com/contact.php for some
information. That company, Smoothstone, deals in IP telephony, and is
located in Louisville, KY. I do not know the dispostion of Easy 411
however. I doubt we will get anywhere on this at least until Tuesday
but if some of you want to work on it, please go ahead and try. PAT]

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