TELECOM Digest OnLine - Sorted: Easy411


Fred Atkinson (
Sun, 31 Dec 2006 14:18:24 -0500


What is with Easy411? I can't use my service.

I get as far as, "Please hold for your number" but it never gives me the
number. Finally, I get a recording that says, "We are unable to complete
your call" despite the fact that my account is optioned not to complete

I've called their customer service numbers today. The ones I have tried
are giving disconnect recordings.

Are you still using them? Do they work for you?


Fred Atkinson

[TELECOM Digest Editor's Note: The service does not work for me,
either. I have been able to track them down to this limited extent on
New Year's Eve: Try for some
information. That company, Smoothstone, deals in IP telephony, and is
located in Louisville, KY. I do not know the dispostion of Easy 411
however. I doubt we will get anywhere on this at least until Tuesday
but if some of you want to work on it, please go ahead and try. PAT]

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