TELECOM Digest OnLine - Sorted: Cisco Operator

Cisco Operator

Fred Atkinson (
Wed, 1 Nov 2006 07:43:48 -0800


I just called Cisco a few minutes ago and asked to speak to someone
about the fact that their Academy Locator is hopelessly out of date.
I keep finding listings for schools that offer Cisco training. But
when I call them, they've not offered the training in years.

The operator's name was Shila (sp?). She said she was the 'global'
operator and couldn't find a department. She only had employee names
by listing, not by department. She said without me giving a name,
that she wouldn't know where to transfer my call.

This is high technology?


Fred Atkinson

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