TELECOM Digest OnLine - Sorted: Re: Cheapest Verizon Business Line in Massachusetts?

Re: Cheapest Verizon Business Line in Massachusetts?

Dan Lanciani (
Tue, 12 Sep 2006 01:17:27 EDT wrote:

> Dan Lanciani wrote:

|> I thought this would be easy, but Verizon's site isn't too helpful.

> In many cases it is better to talk to the company directly (hopefully
> to a knowledgeable employee) rather than depend on their website. I
> would call the Verizon business office for Mass to ask them directly.

The problem with this approach is that they lie, especially in
response to questions of the form, 'what is the least expensive way to
do x?'. It isn't necessarily deliberate -- they may be simply
repeating the lies that have been told to them -- but they will defend
those lies to the last. The only way to win is to be 100% confident
of your facts. This in turn requires either careful study of the
tariffs or (much easier) reference to an existing billing arrangement.
(Yes, I realize that an existing billing arrangement might be
grandfathered or might be a special assembly, but for something this
simple I was hoping a few data points would make the answer obvious.)

Dan Lanciani

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