TELECOM Digest OnLine - Sorted: Research on History of Automated Operator Services (

Research on History of Automated Operator Services (

Denise C (
30 Aug 2006 09:05:00 -0700

I am working on a dissertation thesis based on who the founder of
automated operator services (AOS) technology was. I'm specifically
interested in who developed AOS in customer-premises equipment, such
as in hotels or airports.

By trade, I am a freelance reporter. While working on a story about
the history of billing and collections, I discovered that there is a
great deal of debate as to whom founded AOS, and I've decided to prove
in my dissertation who that person is. That's why I'm looking for

If anybody remembers what the first companies were to develop AOS in
hotels or airports, I'd be very interested in talking to you. You can
reach me by phone or email.

Denise Culver

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