TELECOM Digest OnLine - Sorted: Re: AOL Said, 'If You Leave Me I'll Do Something Crazy'

Re: AOL Said, 'If You Leave Me I'll Do Something Crazy'

Rick Merrill (rick0.merrill@NOSPAMgmail.com)
Thu, 06 Jul 2006 12:48:26 -0400

Monty Solomon wrote:

> To listen as Mr. Ferrari tries to cancel his membership is to join
> representative, self-identified as John, sounds like a native English
> speaker; he refuses to comply when Mr. Ferrari asks, demands and
> finally pleads -- over and over again -- to close his account.

Account reps are actually 'graded' on how many they sign up and how many
they cancel!

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