TELECOM Digest OnLine - Sorted: Inaccessible 911 Recordings

Inaccessible 911 Recordings

Monty Solomon (
Thu, 22 Jun 2006 07:53:01 -0400

Phone firm: It'll take week to see if lost 911 data can be recovered
Police say error may not hurt many cases

By Kim-Mai Cutler and Sacha Pfeiffer, Globe Staff

Verizon said yesterday it would be at least a week before data
recovery experts can tell if the Massachusetts State Police will be
able to retrieve about 1 million missing 911 recordings.

The recordings of nearly a year's worth of cellular 911 calls and
radio transmissions were lost after a Verizon subcontractor upgraded
the emergency system at Massachusetts State Police headquarters last
Tuesday. Both Verizon and the state's public safety office say they
cannot estimate the chances of recovery.

Calls to 911 out of reach as evidence
Error entangles many recordings

By Kim-Mai Cutler and Sacha Pfeiffer, Globe Correspondent and Globe Staff

The recordings of about a million 911 calls to the Massachusetts State
Police were rendered inaccessible by a Verizon subcontractor hired to
upgrade the force's archival system, according to state officials
yesterday. The error could undermine criminal cases.

Kelly Nantel, spokesperson for the Executive Office of Public Safety,
said that the missing data includes almost a year's worth of 911 cell
phone calls routed to State Police headquarters in Framingham as well
as a half million radio communications between troopers and
dispatchers. The calls include some emergency calls made as recently
as last week, according to Verizon.

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