TELECOM Digest OnLine - Sorted: Re: beware of VONAGE! Don't sign up! I whish someone had warned me...

Re: beware of VONAGE! Don't sign up! I whish someone had warned me...

3z3k3l (rixride@hotmail.com)
12 Jun 2006 08:43:40 -0700

Big D wrote:

> I just ordered Vonage and I *reeeeeally* wish I hadn't done that.
> Suddenly, I am having problems with internet and I've had the same
> internet service for whole two years with no problems at all. I talked
> to two inarticulate women in India who tried to help but couldn't. I
> spent 40 minutes talking to them and another 40 minutes waiting on
> hold to talk to someone else.

> At this point, I'm just trying to cancel it, which is NOT EASY to say
> the least.

> I wish I read the 28 PAGES OF COMPLAINTS AGAINST Vonage on
> http://www.consumeraffairs.com (I never would have ordered this stupid
> service.)

> Don't do it!

> Tell others about it!

> I wish someone had warned me!

I have Vonage and have used it for 3 months with Zero issues. I am in
Tx and using Verizon Fios for internet access. Not having to worry
about local or long distance calls is so nice!

Vonage doesn't control your internet it rides it. Have you talked to
your ISP to see if they can look at the issue from their end?

==========
Rix
http://www.pbxinfo.com

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