TELECOM Digest OnLine - Sorted: Uniden Phones Interference With DSL - Why or How to Fix?

Uniden Phones Interference With DSL - Why or How to Fix?

jrbdmb@yahoo.com
27 Apr 2006 19:35:44 -0700

Here's a strange problem I have encounterd in the past week, and I'm
hoping that somebody has a clue on what could be happening.

My old Uniden 2.4 GHz cordless phone is on its last legs, so I have
decided to replace the phone with one of the new 5.6 GHZ models. On
both models I tried (TRU8885 and TRU9485), when I take attempt to dial
the call using the handset or base, there is a dial tone for a
fraction of a second (almost too short to notice) and then the dial
tone goes dead. After playing with the phone for a while I determined
that for some reason the phone is dialing a "1" by iteslf (local calls
would not go through, error message "you do not need to dial a 1 ...";
LD calls go through without having to dial a "1" myself).

Now, I disconnected all other phones from my line, verified the DSL
filter on the line in use, and the problem persists. But if I hook
the same phone up in my "mother in law suite" on a separate line, the
phone works as expected. Three tested units (2 8885's, 1 9485) all
exhibit the same behavior. (Note that I have a Verizon phone line
with the 768KB DSL service, Call Waitng, Voice Mail, and a few other
services. My mother in law's line is bare bones with no DSL or extra
services.)

So ... short of just returning all three Unidens for a different
brand, I'm hoping to identify and correct the problem myself. Could
it be an interference issue between new Uniden phones and DSL?
Perhaps interference between the phone and some other serivce on my
line? Are there better quality DSL filters that may resolve the
problems? Could it be a Verizon wiring problem, even though my old
cordless phone works OK? Or have I found a flaw in the new Uniden
cordless phones?

Thanks for any info you can provide.

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