TELECOM Digest OnLine - Sorted: IVR System With Credit Card Transactions

IVR System With Credit Card Transactions

Dave (
29 Mar 2006 23:12:04 -0800

I am putting together a small business plan and I need to get an idea
about what is needed for an automated telephone menu system that
allows the caller to make a few selections and then a credit card

I need a system that allows maybe two or three callers to
simultaneously access the service. They would be booking a shuttle
service and would need to enter a time and date as well as a few other
menu items before getting a price quote and then hopefully entering
credit card information for the sale.

What kind of hardware would I be in need of? I am a technically
capable person, is it something that I could likely purchase and set
up myself? Is this something that can be completely outsourced more
effeciently? Any cost estimates would be greatly appreciated.



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