telecomdirect_daily (telecomdirect_daily-owner@telecomdirectnews.com) Mon, 20 Feb 2006 11:32:13 -0500

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******************************** PricewaterhouseCoopers Presents The TelecomDirect News Daily Update For February 20, 2006 ******************************** Network Neutrality? Hush! http://www.telecomdirectnews.com/do.php/150/16758?11228 It's hard to imagine today, when mobile phone users think little of broadcasting their most sensitive conversations within easy earshot of strangers, that people once jealously guarded their telephone privacy. But there was enough concern about telephone propriety in the 1920s that an inventive corporation built a business around a... Software Aims to Streamline Tech Support http://www.telecomdirectnews.com/do.php/150/16755?11228 As the number of worldwide computer users soars, and the systems themselves grow more complex, support call centers are becoming overwhelmed, leading to service backlogs and higher support costs. NetworkStreaming hopes to solve this problem with SupportDesk 9.0, its newly enhanced call center support platform. The company claims that... BT Plans Global Wi-Fi Network http://www.telecomdirectnews.com/do.php/100/16754?11228 U.K.-based BT is planning to roll-out a global Wi-Fi network, the Business reported yesterday. BT is said to be in talks with internet and telecoms operators in order to sign roaming agreements.  Significance: The move is set to enable customers to make cheap calls routed over the internet.  BT already has a roaming deal with... IDT Acquires VoIP Provider Net2Phone http://www.telecomdirectnews.com/do.php/110/16753?11228 IDT, the international telecoms, entertainment and technology company, and Net2Phone, the VoIP enabler for service providers, has announced that they have executed a merger agreement for the acquisition of Net2Phone by IDT. Under the deal, shareholders in Net2Phone (other than IDT, which currently owns 87.2% of the VoIP provider) will... Canadian Billing Overpayments Will Fund Broadband http://www.telecomdirectnews.com/do.php/130/16744?11228 According to the Canadian Radio-Television and Telecommunications Commission (CRTC), rather than refunding US$566.54 million to consumers who overpaid on their telephone bills, Canada's incumbent local exchange carriers (ILECs) should use the money to improve the nation's broadband network, particularly in rural and remote areas. The... Copyright (C) 2005 PricewaterhouseCoopers.

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