History: Pecking Order For Telephone Operator Jobs? |
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hancock4@bbs.cpcn.com 23 Jan 2006 08:38:56 -0800
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Until the 1980s, the telephone companies employed thousands of people, usually women, as telephone operators. They handled calls that automatic equipment couldn't and assisted subscribers in case their was an automation problem.
Even after local and long distance dial, there was still a variety of
In the early days of manual service in cities, local calls required
In the early days of long distance, some COs didn't have ANI and an
To me, directory assistance work would be boring.
Another job was intercept. If someone dailed a number ouf of service,
Automation roughly replaced operators over time as follows:
. Local calls (basic dial service)
The replacement of central office and inter-office trunks with modern
In the 1970s computerized consoles (TSP/TSPS replaced the cord
In 1968, TV's "Laugh In" had Lily Tomlin play a steroetypical
[TELECOM Digest Editor's Note: In the years I was involved in this |
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