TELECOM Digest OnLine - Sorted: Re: Verizon/Yahoo ISP Service from Hell

Re: Verizon/Yahoo ISP Service from Hell
18 Dec 2005 10:02:34 -0800

Quite a story! Back when I lived in Pacific Telephone/PacBell/SBC/AT&T
territory, I got the postcards in the mail all the time telling me how
great SBC/Yahoo was. I saw no reason to have them place content in
front of me, so the cards went in the recycling bin.

Similarly, my neighbor signed up for Comcast cable modem service. They
did not send him any info on setting up his computer (use DHCP, use
PPPOE?, etc.). Instead they just gave him a CD that pretty much messed
up his computer. He never did get their email working, so he's still
paying AOL for email along with Comcast for access.

Why do communications companies "partner" with content companies? Does
Yahoo pay the communications company since the users now end up on
Yahoo's page (and users see the ads there)? I really like some things
Yahoo does (like their listservs), but too much consumer oriented
stuff is just plain hokey.

It reminds me of years ago when I got a Radio Shack catalog. The
catalog featured a transistor radio battery that had "higher lumen
output." It featured a TV antena whose major attibute was that it
"looked good on top of any set." I wrote them a letter about it. They
wrote back that the copy can get a bit hokey at times.

I dunno ... I'm finding consumer oriented advertising pretty insulting
in general.


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