Sick of Automation? Dial 0 for Human |
---|
Monty Solomon (monty@roscom.com) Sun, 27 Nov 2005 01:09:20 -0500
|
|
By Bruce Mohl, Globe Staff
The frustration is all too familiar: Call a company's customer service
Paul English of Arlington got tired of dealing with computerized voice
But the list started growing after the 42-year-old software engineer
http://www.boston.com/business/technology/articles/2005/11/06/sick_of_automation_dial_0_for_human/
http://www.boston.com/business/technology/articles/2005/11/06/a_brief_cheat_sheet/ |
Post Followup Article | Use your browser's quoting feature to quote article into reply |
Go to Next message: Monty Solomon: "Communities Using Reverse 911 to Notify Residents of Emergencies" | |
Go to Previous message: Monty Solomon: "Wireless Moves the Cash Register Where You Are" | |
TELECOM Digest: Home Page |