TELECOM Digest OnLine - Sorted: Sneaky Cingular Wireless

Sneaky Cingular Wireless

Bob Hofkin (bhofkin@notchur.biz)
Mon, 24 Oct 2005 23:15:05 -0400

[PAT, please remove my email address & name from this message. --Bob
Hofkin]

Two bits of sneaky language showed up on my Cingular Wireless bill
this month. First, a new late fee, announced in all caps:

LATE PAYMENT CHARGE: A 1.5% LATE PAYMENT CHARGE PER MONTH MAY BE
APPLIED FOR AMOUNTS UNPAID 20 DAYS AFTER THE DATE OF INVOICE (AK
0.875%, AR 0.085%, NE 1.33%, WI 1.00%).

Second, a bit of legal bogosity in smaller print on the return stub:

Use of service or payment of this invoice indicates agreement with the
General Terms and Conditions for wireless service.

I really wonder what they've got planned and why they're coercing an
"agreement" here. Maybe it's to get former AT&T Wireless customers in
line somehow, but it sure smells rotten. I'm sure they wouldn't let me
off without paying the bill or the early termination fee if I don't
agree with their terms.

I think publicity is probably the best way to deal with this
particular nastiness.

boB

That's another fine message you've gotten us in.

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