TELECOM Digest OnLine - Sorted: Google to Launch Messaging, Voice Service Today

Google to Launch Messaging, Voice Service Today

Matthew Fordahl (
Wed, 24 Aug 2005 10:26:56 -0500

By MATTHEW FORDAHL, AP Technology Writer

Further expanding beyond its roots in Internet search, Google
Inc. plans to launch a long-rumored program Wednesday that provides
both text instant messaging and computer-to-computer voice chat.

The new program, Google Talk, will compete against similar free
services offered for several years by America Online Inc., Microsoft
Corp. and Yahoo Inc. All are vying to increase their presence on PCs
to boost online ad revenue and name recognition.

The launch was due to come two days after Google unveiled another free
program that aggregates information on a computer desktop. It also
comes less than a week after the company announced plans to raise $4
billion in a secondary stock offering -- which some analysts
speculated could be used to fund far-flung projects such as Internet

As a newcomer to messaging, Google could face an uphill battle.

AOL's messaging program has about 41.6 million U.S. users, followed by
Yahoo Messenger with 19.1 million and MSN Messenger with 14.1 million,
according to ComScore Media Metrix's July report.

Users of those services are unlikely to switch unless the friends and
colleagues on their "buddy lists" do the same. The top instant
messaging services still do not communicate with each other, though
promises of such "interoperability" have been made for years.

Google based its software on open standards, so it will work with
smaller networks that are based on the same technology. Text messages
can be exchanged with users of Apple Computer Inc.'s iChat, Cerulean
Studios' Trillian and the open-source Gaim program.

Google also is inviting programmers to build its technology into their

"It means other people and developers will be able to add value to our
network by being able to add this to computer games, productivity
applications and anywhere else they want," said Georges Harik,
director of product management at Google.

The new Google program features a basic user interface with few
graphics, much like the main Google search site. It does not spawn
pop-up windows or display ads like America Online's Instant Messenger.

"We'll have an uncluttered interface that allows you to search over
your contacts pretty easily," Harik said. "It just stays out of your
way unless you want to connect to someone."

Google Talk, which is being released in a beta test version, works
only on PCs running Windows 2000 and Windows XP. Eventually, the
company plans to release a version for Apple's Mac OS X.

Google Talk also requires users to have an account with the company's
free Gmail e-mail system. Gmail previously was available only to those
invited by a current account holder, but now Google is opening up
registration to anyone in the United States.

Voice chat requires that both the caller and recipient have speakers
and a microphone hooked up to their computers. It does not currently
offer an adapter to which regular phones can be connected.

And unlike Internet phone services such as Vonage and Skype, Google's
voice service does not support calls to the regular telephone system.

Harik also made clear that Google has no intention of trying to become
a popular bridge to the other major instant-messaging
providers. "We're not going to do anything like force other networks
to interoperate with us," he said. "We're not going to arbitrarily
break into their protocols."

However, since Google Talk runs on open standards, outside developers
who incorporate the service into their programs could try to enable
such interoperability.

Because of Google's large and loyal user base, the company's foray
into instant messaging could threaten the other players, said Sara
Radicati, head of The Radicati Group Inc., a technology research
firm. As evidence, Radicati cited Google's entry into e-mail, when it
became chic to have a Gmail account.

"We've seen people show off their Google address," she said. "It's on
the level of `Hey, look at my new Swatch. I've got the yellow one
while you're still wearing the blue.' ... It's a little thing, but it

AP Technology Writer Greg Sandoval contributed to this report.

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Copyright 2005 The Associated Press.

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[TELECOM Digest Editor's Note: Our correspondent Monty Solomon summar-
izes this news and has an additional report from Google in another
message in this issue. PAT]

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