Ed Fortmiller (RUBBISHef25u@fortmiller.us) Wed, 01 Jun 2005 16:58:47 -0400

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We signed up with a Verizon INPulse (prepay) plan back in March. Since then they have incorrectly billed us on well over a dozen "IN Calls". Initially they were blaming it on such things as the other person was maybe under a bridge, in a building, had caller ID turned off, etc, etc. Well a couple of weeks ago they finally admitted they have a "bug" causing this. Just last week we got nailed again. Each time they have issued a credit but we are tired of wasting time getting the credit. Warning: So if you are a Verizon INPulse customer I strongly suggest you go over all the Call Detail and make sure you are not being mischarged. I would be willing to bet that when they eventually get this "bug" fixed that they will not go back and automatically credit everyones account. Ed Fortmiller | RUBBISHef25u@fortmiller.us | Hudson MA * To avoid getting a lot of SPAM junk mail, I have altered my REPLY-TO * address. PLEASE remove the leading "RUBBISH" from my REPLY address. * Any Email sent to the address without removing "RUBBISH" will * automatically be discarded without me even seeing it.

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