TELECOM Digest OnLine - Sorted: Morgan Stanley Learns the Hard Way About Email

Morgan Stanley Learns the Hard Way About Email

Lisa Minter (
Fri, 20 May 2005 19:53:36 -0500

Morgan Stanley case highlights e-mail perils
By Michael Christie

The $1.45 billion judgment against Morgan Stanley for deceiving
billionaire Ronald Perelman over a business deal has a lesson all
companies should learn -- keeping e-mails is now a must, experts say.

Banks and broker-dealers are obliged to retain e-mail and instant
messaging documents for three years under U.S. Securities and Exchange
Commission rules. But similar requirements will apply to all public
companies from July 2006 under the Sarbanes-Oxley corporate reform

At the same time, U.S. courts are imposing increasingly harsh
punishments on corporations that fail to comply with orders to produce
e-mail documents, the experts said.

Where judges once were more likely to accept that incompetence or
computer problems might be to blame, they are now apt to rule that
noncompliance is an indication a company has something to hide.

"Morgan Stanley is going to be a harbinger," said Bill Lyons, chief
executive officer of AXS-One Inc. (AMEX:AXO - news), a provider of
records retention software systems.

"I think general counsels around the world are going to look at this
as a legal Chernobyl."

Wednesday's $1.45 billion verdict against Morgan Stanley in West Palm
Beach, Florida, was the product of just such a negative ruling on
e-mail retention, which is also expected to form the backbone of the
Wall Street firm's appeal.

Circuit Court Judge Elizabeth Maass, frustrated at Morgan Stanley's
repeated failure to provide Perelman's attorneys with e-mails, handed
down a pretrial ruling that effectively found the bank had conspired
to defraud Perelman when he sold Coleman Co. to appliance maker
Sunbeam Corp. in 1998.

Morgan Stanley was working for Sunbeam, which entered bankruptcy in
2001, rendering worthless the shares Perelman had received in part
payment for Coleman.

In a rare step, Maass switched the burden of proof to Morgan Stanley,
and instructed the jury solely to decide whether Perelman had relied
on Morgan Stanley.

Morgan Stanley says that ruling denied it a fair trial.

But Eric Rosenberg, a former litigator with Merrill Lynch and now
president of e-mail policy consultants LitigationProofing, said Maass
was within her rights to rule as she did and could have even taken a
more drastic step of issuing a default judgment on the entire case.

Bernie Goulet, regulatory affairs manager for FrontBridge Technologies
Inc., agreed while noting judges rarely take such severe measures.
Ordering defendants to pay all costs is a more common punishment.

Nevertheless, the days when companies could plead incompetence with
regard to e-mail retention are gone.

"Almost every single recent case of substantial size has been ruled in
favor of the plaintiff. The attitude that flew in 1995 does not fly in
2005," Goulet said.


Experts said e-mail retention could be a double-edged sword if not
accompanied by corresponding training for employees on the legal
implications of e-mails they send.

When New York Attorney General Eliot Spitzer investigated the research
divisions of Wall Street firms five years ago, he fined Morgan Stanley
a little under $10 million for not having a proper e-mail retention
policy in place.

Merrill Lynch, however, which did have good backup systems and was
able to produce relevant e-mails, had to pay over $100 million because
some e-mails contained compromising material.

"I guess I would put it as 'no good deed went unpunished'," said
former Merrill Lynch counsel Rosenberg.

Jay Ritter, a professor of finance at the University of Florida, said
a danger was that among millions of legitimate e-mails, investigators
might find one flippant comment from a low-level manager and take it
as reflecting company policy.

"There's a reason why certain people, why lawyers like to talk on the
phone rather than have any written record of conversations," Ritter

Copyright 2005 Reuters Limited.

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