TELECOM Digest OnLine - Sorted: Verizon Identifies Solution Enabling VoIP Companies to Connect

Verizon Identifies Solution Enabling VoIP Companies to Connect

Jack Decker (jack-yahoogroups@withheld_on_request)
Tue, 26 Apr 2005 13:18:00 -0400

This is the "official" press release:

Verizon Identifies Solution Enabling VoIP Companies to Connect to E
911 Emergency Calling System Company Archive

Connection to Verizon's 911 Network in New York City Expected This Summer

NEW YORK, April 26 /PRNewswire/ -- Verizon will provide
Voice-over-Internet-Protocol (VoIP) service providers and their
vendors the ability to use Verizon's Enhanced 911 emergency calling
system to connect VoIP customer 911 calls to Public Safety Answering
Points (PSAPs).

"Working with VoIP companies and their vendors, we have identified
a means to route VoIP calls so that they appear in emergency response
centers much the way wireline and wireless 911 calls do," said Michael
O'Connor, executive director of federal regulatory affairs for

The E 911 system directs a 911 caller to the appropriate local
government emergency response center, known as a Public Safety
Answering Point. The call travels over a dedicated network and
automatically provides the PSAP operator with the name and address
associated with the caller's telephone number. This information,
which the operator receives almost instantaneously, allows public
safety officials to dispatch help quickly, when seconds count.
Automatic location information is especially helpful if the caller is
unable to speak or drops off the line.

Currently, most VoIP emergency-service offerings do not provide
the emergency response center with name, address or callback number.
Verizon expects that by this summer, VoIP providers and their vendors
will be able to provide their customers in New York City with E 911
service. If the New York City model is successful, it will be
replicated in other locations. Initially, only wireline carriers
connected directly to the E 911 system. Subsequently, wireless
carriers were connected. "With the recent and rapid growth of VoIP
service, we needed to find a way to integrate VoIP providers into the
E 911 system in a manner that would reliably serve VoIP end-users and
that at the same time would not compromise the safety and reliability
of the E 911 system for other users," said O'Connor.

"After discussions with VoIP providers and the emergency services
community, we believe that we have identified an arrangement that
meets the needs of both groups and enables VoIP providers to offer
their customers significantly better 911 services than they receive
today. "And, unlike proposals previously made by the VoIP community,
the arrangement does not introduce new types of security
vulnerabilities to the E 911 system." O'Connor stressed that even
after VoIP providers get access to the E 911 system, VoIP providers
and VoIP customers will still need to provide up-to-date location
information to ensure that the 911 call is routed to the appropriate
PSAP. If a VoIP customer does not update his or her service location,
the 911 call will not reach the appropriate PSAP.

SOURCE Verizon
Web Site:

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