TELECOM Digest OnLine - Sorted: Re: Every Ten Days

Re: Every Ten Days

Hank Karl (
Mon, 04 Apr 2005 17:00:37 -0400

On Wed, 30 Mar 2005 18:08:04 -0500, Choreboy
<> wrote:

> I hesitate to call the toll-free number, but I don't want to keep
> running to answer the phone for a company that intends to hang up on
> me. What should I do?

Report them to the FCC. The TSR (which includes the national "do not
call" list) requires Telemarketers to have a low call abandonment
rate, and to play a message stating who called if no agent is
available. They also must allow the phone to ring for either (IIRC)
four rings or fifteen seconds.

> Choreboy

> [TELECOM Digest Editor's Note: That telephone number 1-877-467-3277
> belongs to 'Sears Home Improvement Products'. PAT]

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