TELECOM Digest OnLine - Sorted: NYS AG Spitzer Gets Verizon to Wake Up. A Bit

NYS AG Spitzer Gets Verizon to Wake Up. A Bit

Danny Burstein (
Sun, 3 Apr 2005 22:24:43 -0400

"Verizon to block `cramming' of computer charges on phone bills

By MICHAEL GORMLEY, AP Writer April 3, 2005, 12:16 PM EDT

"Albany NY - Verizon Communications Inc. will fight the 'cramming ' of
unauthorized charges by companies such as Internet providers that
appear on phone bills.

"New York Attorney General Eliot Spitzer said the settlement is the
first time a telephone company has been required to monitor and
correct the fraudulent billing practices by other companies on phone
bills. The action follows complaints about the unauthorized charges by
Internet providers, Web hosting and other services on Verizon phone

"Spitzer said small businesses and residential customers in New York
claimed Verizon did nothing to help them resolve the charges and
instead told Verizon customers to solve the matter with those
companies. The agreement applies only to New York customers.

[snipppety snip. There's nothing yet on Spitzer's web site so I don't
know quite how extensive this agreement is. As we all know, there's
plenty of sleaze in the entire "third party" billing the telcos handle
and the phrase in the article about "Internet providers, Web
hosting..." is very selective ... ]

rest at:,0,6464120,print.story?coll=ny-region-apnewyork

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