TELECOM Digest OnLine - Sorted: Re: Vonage Customer Cares DOESN'T really care

Re: Vonage Customer Cares DOESN'T really care

Matt (spammers@are.bad.com)
Wed, 19 Jan 2005 11:39:23 -0500

I'm not sure what your problem is. I've always been impressed by
Vonage's tech support and customer service; they have always fixed my
problem, and even sent me a new ATA when there was a "woosh" issue
with mine.

If your ATA dies within a year it should be covered; should be covered
beyond that also since it is VONAGE's ATA and not yours. Did you
purchase it? Didn't think so.

[TELECOM Digest Editor's Note: If any new users of VOIP want to check
out Vonage, I still give out e-coupons good for a month of free Vonage
service. You click on the link in the e-coupon I send you and use it
(the link) to set up your account; get the ATA box; the number assig-
ment and set up your account. Whatever type of service you select, you
pay for a month then get the *second month* free with my e-coupon.
Just send me email and ask: ptownson@telecom-digest.org . PAT]

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